using sightspeed for video chat. one end [win2000sp4 updated] working fine. other end winvista [newbe at that end] cannot rec video but both can hear. Streaming video [real time video-voice chat] in vista isnt working. Has quest dsl as isp. Cant see themselves when recording either within sightspeed. Its vista problems and settings but dont know where to look or what to look at. Monitor is fine and all else is working. I can see them but they cant see me and I can hear them and they can hear me. SightSpeed says its the vista display is the problem. [maybe-I think]
How do you get support for this device?
Software would not load -
"1607: Unable to install...
(More)
How do you get support for this device?
Software would not load -
"1607: Unable to install InstallShield Scriptiong Runtime"
and
"Cannot Install this Hardware
The class installer has denied the request to install or upgrade this device."
FYI: This is 64-bit machine.
Followed the Software Installation Guide.
If this device still usable - what do you suggest?
cannot install "VideoSafe Drivers" have XP OS . No problem for a year tried to reinstall...
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cannot install "VideoSafe Drivers" have XP OS . No problem for a year tried to reinstall the "Setup program" & get installation failed error. Iwas able to install "ProPix DVD" with no errors. Yes i entered the orginal software code