Question about Panasonic TH-42PD25U/P 42 in. Plasma EDTV

3 Answers

No analog channels or audio.

Our plasma TV suddenly stopped receiving analog channels. The picture went black but we could receive audio. 2 days later, the audio has also stopped working. We've had the tv for 2 1/2 years and of course, no extended warranty. Panasonic customer service is no help. Anyone have a solution?

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  • JanetS Sep 07, 2007

    Thank you! We love the picture on this TV also. We have actually had the TV fixed by a local TV repair service. He knew exactly what the problem was. It was the software chip that had become corrupt. They brought the software chip with them but they did not need to replace it. They removed all of the data from the chip and then reinstalled the data onto the chip. They had it fixed within 20 minutes and only charged $65.00 for the house call and $250.00 for the repair. What a bargain! Some repair shops said they would need to replace the board at a cost of $900.00.

    Thanks for responding.

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Hi Janet, Could you provide the number of your repair service. I have the same exact issue and I am unable to find a service repair technician who knows how to do this!

Posted on Oct 02, 2007

  • Kmsutra Jan 17, 2010

    I bought the TNPEEPS jig and it fixed the issue. Unfortunately this part is not available anymore but I purchased this from panasonic a couple of years ago and it fixed the issue. I have it available for rent if anyone would like to borrow it. Easy way to repair it and not spend hundreds.

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TO KMSUTRA: I need the jog to repair a TH42PD25 model, how can I contact you to get the jig and how much?

Posted on Jun 23, 2010

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I'm sure you have already tried this, but unplug it for about ten seconds and plug it back in. Just powering it off from the front panel does not cause the firmware to reboot. Good luck. I have the same TV and have issues with digital channels off an atenna dropping out for no reason. I love the picture on this TV though.

Posted on Sep 07, 2007

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