Question about Briel ES-37FS Coffee Maker, Espresso Machine

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Trouble with my Briel ES-37FS espresso machine

The 'froth knob' from my Briel ES-37FS espresso maker kept coming loose when I tried to froth the milk. Also, the frother (the metal nozzle) kept shooting out hot water the whole time during the brewing of the espresso. Is something serious wrong about my machine and what can I do about it? Could anyone post the instruction manuel for this machine? Thanks!

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  • Jay lEVINE Jan 23, 2008

    I have the same problem. I took the whole machine apart and discovered that there is a plastic housing that the knob slides on to and that plastic housing snaps onto the valve assembly that is part of the metal mechanism with the boiler etc. The plastic housing just snaps on and on my machine one of the snaps is broken causing constant leakage and the inability to shut off the water coming from the steam pipe. It is a fairly easy thing to fix, but I can't seem to find a US distributor that carries those types of parts. Anybody have any answers?



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Sorry I didn't post this earlier, but I actually found out about and contacted Electra-Craft in February, shortly after my original post above. I spoke with a guy named "Frank" and found out that they would sell me the entire valve assemble only for around $23 or $24 including shipping. I went ahead and ordered it and when it arrived, installed it. It wasn't too difficult and anybody with a little bit of mechanical skill shouldn't have any problem putting it it. Anyway, it now works like a brand-new unit.

Posted on May 28, 2008

  • Jay lEVINE May 28, 2008

    Just to clarify, they will NOT sell just the knob. They will ONLY sell the entire steam valve assembly. But that's probably for the best.


  • Jay lEVINE May 28, 2008

    Hey KOakaKO,

    FORGET about e-mailing Electra-Craft. The person who answered your e-mail was obviously un-informed.

    Call them at (800) 223-1898 and ask for Frank. Tell him that you need to order the "steam valve" for the Briel ES37 series espresso machine. As of 11:45AM PDT on 5-28-08, he DOES have this part in stock.

    I just got off the phone with him and and let him know that he may get another call or two to order this part.

    It is true that this machine has been discontinued in the U.S. and they won't cover it under warranty, but Briel still manufactures it (for sale in other countries apparently) and has replacement parts available. Electra-Craft DOES have the parts you need. I ordered and received the steam valve just this past February and spoke to Frank a few minutes ago to verify that he still has it in stock.

    Good luck!


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I'm looking for a part for my Briel ES37S - Espresso Machine. I found what appears to be a New Jersey company that sells parts for US customers. I haven't called or e-mailed them yet, so I can't say that I've verified their parts selection, but I thought it would be good to share their contact information anyway.

Here is the contact info, as copied from their website:

"If you want to place a parts order, you can e-mail at, fax us at (201) 439-1701 or call 800 223-1898. We accept Visa, MasterCard, and Discover."

I plan to e-mail them and ask if they have the milk-frother knob, which I also need for my machine. IF I find that they don't have this part, or that it isn't worth contacting this company, then I'll post another message here and let you know.

Your mileage may vary...

Posted on May 27, 2008

  • Kevin Omel
    Kevin Omel May 28, 2008

    They sent me a reply e-mail and said they no longer sell parts for this machine, as they consider it "obsolete". Electra-Craft is obviously not a good source for parts...



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