Question about Ricoh Aficio AP3200 Laser Printer

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Sender not specified ricoh mpc5000 - Ricoh Aficio AP3200 Laser Printer

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  • Anonymous Apr 16, 2009

    same problem



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Go into user tools file transfer settings then enter anadmin email address then theres a box that says auto specify sender name select that.

Posted on Apr 18, 2009

  • Brandon Carpenter
    Brandon Carpenter Jan 05, 2018

    I have done the changes and made sure the "auto Specify sender name" was selected and still get the "Sender not specified"? What next?


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That setting can only be changed from the unit itself and not from the Remote Web Interface!! That sucks!

Posted on Jul 21, 2009

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I need to replace a wire cable connector that connects the IOB to the BICU circuit boards on the MPC5000. Where can I find a replacement cable? Japan/

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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Ricoh Copier Model MPC5000...SC code 582

The IH coil has a thermostat mounted in the center. If the thermostat open you will get SC 582 on power up. Even with a new IH coil, pressing the black center of the thermostat will cause it to open. Check CN 982 pin 1 to 2 for continuity to the thermostat. If pin 1 to 2 is open, the thermostat is open. Try jumping pin 1 to pin 2. If this allows the machine to power up, the thermostat is open. Order another IH coil, check the thermostat with your meter before installing, and be careful not to press the center of the thermostat while installing it. Due to the cost of the IH coil, you might try to find proper value Thermostat or thermofuse to fit it.

Nov 17, 2017 | Ricoh Office Equipment & Supplies

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Ricoh error code

take the HHD out and put it on a cradle attached to a pc. Format HDD and 9 out of 10 time it recovers. After reinstalling it in the mch format it again in Sp mode
Also check the fuser on the Lower controller PSU . ( sits at the bottom of the controller )

Nov 01, 2013 | Ricoh Computers & Internet

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Fax forword ricoh mp171

Print documents received and forward to a specified end receiver. This is useful if, for example, you are visiting another office and would like a copy of your documents to be sent to that office.
You can also specify a "folder" as the forwarding destination.
  • To use this function, set [Forwarding] under [Administrator Tools] to [On].
  • The Forwarding function does not forward documents received with Memory Lock.
  • You can select end receivers only from among destinations programmed in the Address Book. You cannot specify programmed transfer stations as end receivers.
A fax number, e-mail address, IP-Fax destination, and folder can be set as the forwarding destination.
When you wish to change the end receivers depending on the senders, specify the end receivers by the senders, at "Program Special Sender". Documents not received from specified senders are sent to the destination specified in this function. For details about programming special sender, see "Program Special Sender".
You can set whether or not to print the forwarded documents on this machine in "Parameter Setting" (switch 11, bit 6). See "Parameter Settings".
Deleting a destination specified as a forward destination from the destination list causes the settings of the forward destination to be deleted, so they must be registered again. When a destination is changed, a document is transmitted to the new destination. If there is no destination of the specified type, you can set which destination to be used as an alternative destination in "Parameter Setting" (switch 32, bit 0). See "Parameter Settings".
You can program one of the User Function keys with operations for this function. See "General Settings/Adjust".
If you have specified a folder for forwarding, you can specify the file format used for forwarding in "Parameter Setting" (switch 21, bit 3). See "Parameter Settings".
User Parameters (switch 37, bit 4) on the Fax Features menu allows you to include the sender's name in the names of files sent to folders. However, garbling of the file name and data loss can result if the receiver's operating system cannot accept certain characters in file names. To prevent this, use User Parameters (switch 37, bit 5) to limit the file names to plain characters only. If you limit file names to plain characters only but errors still occur, disable display of the sender's name in the file name of documents forwarded to folders. For details, see "Parameter Settings".
Using the parameter setting (switches 38 and 39), you can specify the maximum number of resends that the machine attempts if it fails to forward a fax (including faxes from special senders) to a folder destination, and the interval between the resend attempts.
or download the operations manual to guide you here ..

Mar 24, 2013 | Ricoh Aficio Office Equipment & Supplies

1 Answer

Brand Aficio 3030 and mpc5000 cannot get into service mode once error 672 is displayed. the only way was to replace the main controller if there any other ways to settle this error 672

I think that the problem is with the HDD. Did you try to remove the HDD? Try to un-plug it and turn machine ON. If it works you just need to format and recover the HDD. Or replace it with a new one

Nov 15, 2011 | Ricoh Office Equipment & Supplies

1 Answer

I have windows32bit OS installed printserver and I want to add x64 it driver for Ricoh MPC5000 multi function printer, I downloaded windows 2003 64 bit driver, but it shows error. how can install it?

Not sure if it is possible. X64bit drivers are written for a processor capable of handling 64bit commands, trying to install them on a 32bit CPU simply wont work.
Sorry for the bad news Regards GM

Aug 01, 2011 | Office Equipment & Supplies

1 Answer

Ricoh Aficio Colour MP C6501 giving me "SENDER NOT SPECIFIED" while trying to scan and send to email. please help

usertool > system Settings > File Transfer > next >next Auto Specify sender name > turn it on hit ok.

Also check Administrators email has been programmed in File Transfer

Oct 02, 2010 | Ricoh Office Equipment & Supplies

1 Answer

Check the meter on a Ricoh MPC5000

On an MP C5000, press the User Tools button on the operation panel, then on the touch screen press Counter.

You'll see the various totals for copying and printing, and it will be broken up for color and black & white. If you want to print out a sheet with all of the meters on it, just press Print Counter and then hit the green Start button.

Jul 06, 2010 | Ricoh Aficio AP3200 Laser Printer

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Ricoh Aficio MPC5000 -- need to find setting to reverse-combine a page (pages 1 and 2 were combined to make page A -- need to know how to make Page A (8.5X11) into page 1 (8.5x11) and page 2 (8.5X11)

user tools system settings copy setting is where you find all the relevant settings unless you are using a fiery then you will have to go into fiery settings for adjustments to be made

Jul 23, 2009 | Ricoh Aficio GX5050 GelSprinter InkJet

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Fax Print Sideways

problem has to be on the sending side..

Dec 03, 2008 | Ricoh Aficio 1018 Printer

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I can't get Scan to e-mail working on my C2500 or 3260C printers. It keeps saying "sender's name not specified" but the Senders Name button is grayed out and can't be selected.

User Tools -> System -> File Transfer

Look for "Auto Specify Sender Name" (might be on 2nd page of settings) and set to "On". You also have to have specified an email address for the printer in the SMTP setup, I think.

Jun 23, 2008 | Ricoh Office Equipment & Supplies

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