Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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I have a whirlpool top loading washer model #la8580xww2 and it will not agitate or spin. Could this just be the motor coupler.?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

swami nathan
  • 208 Answers

SOURCE: Washer does not spin

Hi, There are several causes for this problem. Check these.


  • No spin at all: the lid switch is fried. You test it with your meter.                                  There will be a motor which spins the washing machine's drum.                                              If you don't hear the motor running, then its the lid switch which would have been broken and needs replacing. A bad lid switch wil interrupt the spin cycle.

  • In the Whirlpool washers, a common problem is that the lid plunger stops making contact with the lid switch. Use a pen to manually press the lid switch actuator (with the lid up, duh). If the washer spins...well, you know the rest.

  • Older (belt-drive) Whirlpool: the spin solenoid is burned out or has cut wires. Ohm out that solenoid (20-30 ohms) and test with a test cord. Make sure the wires are intact by giving them a little tug. If this is OK, you may need to adjust/replace the basket drive.



  • Timer is fried. On older timers, it's sometimes possible to run an external jumper to replace the bad internal contacts. Usually, however, the entire timer must be replaced. The only way to confirm is to use your meter and wiring diagram.

These are the causes that have to be inspected. You can also visit this site www.whirlpool.com/custserv/index.jsp

Hope my info solves your problem, Thanx for using fixya, Good luck.

Posted on Sep 29, 2008

abhishek33
  • 1239 Answers

SOURCE: Whirlpool Ultimate Care HD Plus Model #LSR8233EQ0 won't agitate or spin

It sounds like the coupling between the motor and gearbox has worn out. It should cost around $15 plus shipping and handling.

Posted on Jan 07, 2009

aborcass
  • 2651 Answers

SOURCE: WATER FILLS AND DRAINS BUT DOES NOT AGITATAE OR SPIN

motor coupler is goingto be the issue, easy enough to replace, you can find a video on you tube, search "whirlpool motor coupling"

Posted on Jan 25, 2009

  • 1 Answer

SOURCE: Fills but will not agitate, spin, or drain, motor sounds strained

i have a whirlpool that go threw a wash cycle, but will not shin out the water

Posted on Apr 16, 2009

  • 1 Answer

SOURCE: My Whirlpool washer won't agitate or spin . But it does drain the water.

i also had the same problem, and it ended up being the coupler. It was not hard to replace, it cost me about 19.00. I didn't follow full recomende instructions. I tipped the washer backwards. Removed the drain pump and the motor itself. Then I removed the old coupling and placed the new one. The washer is working like new...

Posted on Jun 02, 2009

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2 Answers

I have a Whirlpool top load washer that will agitate slowy but not correctly and it will not spin at all


Unplug unit place your hand on top of agitator and spin it to the right or left then try to spin it in the opposite direction if you can do that your dogs need to be replaced.

Sep 25, 2011 | Washing Machines

1 Answer

The water will come on at diferent times during the cycle.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:

Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the Motor Coupler:

Look in the section for the motor, pump gearcase and you'll see the Motor Coupler.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the

transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump. This is likely why the machine drains.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or

spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor

coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6

inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to

put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

If the agitators are OK, and the Motor coupler isn't damaged, the problem points to a set of and/or spring in the transmission. ($15.00 items)

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.
Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

Also see the Whirlpool parts list for their commercial washers although the consumer models use the same transmission and parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

As an aside, tearing the washer apart will give you the opportunity to completely clean it.

Apr 15, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washing machine clicking when agitating, but it won't agitate


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Assuming that it also won't spin, the most likely reason is the Motor Coupler.

This is a device that transmits power from the motor to the transmission. It consists of three parts.
Two of them are plastic devices with prongs that fit into a center rubber coupler. If the coupler is damaged, you may be hearing the plastic prongs hitting each other making a "clicking" noise and no power is getting to the transmission . See the following for how to access the coupler and check / replace it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=135&osCsid=3bc29e1d1c23c909301776946bde8680

Also see the following Whirlpool / Kenmore service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Mar 13, 2010 | Kenmore 23822 Top Load Washer

1 Answer

Washer fills and empties,but agitator does not move in centre of machine? Washer goes through timer cycle, I suspect drive belt is broken?


If it will not spin either, but the motor does run, the motor coupler has failed. It is also possible the transmission has a problem, but the motor coupler is more than likely the problem. This model does not use a belt, it uses the coupler instead.

Jan 06, 2010 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Washer will not spin or agitate. Pump works.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, see the following Whirlpool Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If it drains and you can hear the motor trying to turn the transmission for the agitate mode, the obvious first answer is the Motor coupler. I'd replace it just to be sure.

If it's not the Coupler, the problem points to the transmission itself.

There are only two components of the gearcase that are used for both agitating and spinning.

One is the Agitator shaft which drives the agitator and holds the spin pinion that drives the clutch for spinning.

The other is the main "Bottom and pinion gearcase" itself.

Please see the following Whirlpool parts list for commercial top load direct drive washers although the consumer models use the same transmission parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf




Oct 24, 2009 | Kenmore Washing Machines

2 Answers

Kenmore 70 series washer will agitate but will not spin


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

First,I'd check the motor coupler that transmits power between the motor andtransmission. If the coupler is bad, (the prongs are broken) it mightbe able to transmit enough power for agitating but slips when thrwasher goes into spin mode.

Following are descriptions of how to remove the cabinet and get to the coupler.

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If you pull the transmission you should be able to see if it is leaking.

Seethe following Whirlpool parts breakdown for top load, direct drivecommercial washers (consumer models are basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

I'd look at the gearcase cover seal for a possible leaking problem.


Oct 06, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Will not agitate or spin


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The top load, direct drive, neutral drain Whirlpool / Kenmore washers use a "Motor Coupler" between the transmission and motor.

When the motor goes into drain / spin mode, it reverses and drives the pump to drain the washer.

If the motor coupler is damaged / broken, the motor cannot get power to the transmission to agitate or spin.


This is a relatively easy fix for the basic Kenmore / Whirlpool washers.

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Follow the instructions for removing the cabinet and pulling the pump, motor and motor mounting plate.

The coupler has two plastic pieces with three prongs each. In between is the rubber coupler with six holes.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

Oct 05, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Motor just humm's when put on spin. Doen's seen to


Assuming that this is the basic Kenmore / Whirlpool top load, direct drive, neutral drain two piece agitator model.

There is a Sears repair parts site:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and a list of major sub-components will come up.

Since it isn't agitating (I assume not at all rather than just the top part of the agitator. If just the top part isn't turning then the easiest solution is replacing the 4 "agitator dogs" ) or spinning the solution points to a couple of places.

1. The motor coupler may be broken. This piece is a fail safe between the motor and transmission. and basically transmits power to the transmission.

Remove the cabinet and inspect the coupler. Following is a good description of how to replace it if necessary.

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The coupler consists of three pieces. Two plastic pieces with three prongs each that fit on the shafts of the motor and transmission and a rubber piece with six holes that the plastic prongs fit into.

If the prongs are broken off, or the rubber piece is broken, the motor cannot apply power to the transmission for agitating or spinning.

If the coupler is OK, the problem points to the motor or transmission.

If you move the timer to the spin cycle, and the machine drains the water , the motor is probably OK.

I'd also check the Lid Switch that prevents the motor from turning in the spin cycle.

Following is a Whirlpool PDf on how top load, direct drive washers work with a troubleshooting guide and description of how to bypass the LID Switch.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf




Oct 02, 2009 | Kenmore Washing Machines

1 Answer

Won't spin or agitate


replace coupler between motor and transmission

Sep 26, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

WATER FILLS AND DRAINS BUT DOES NOT AGITATAE OR SPIN


motor coupler is goingto be the issue, easy enough to replace, you can find a video on you tube, search "whirlpool motor coupling"

Jan 25, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

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