The water will come on at diferent times during the cycle.
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
This problem points to a couple of places:
Kenmore / Whirlpool top load direct drive washers use a reversing motor.
When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.
First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.
Following is a description of how to take them out.
If the agitator and shaft are OK, the problem may be in the Motor Coupler:
Look in the section for the motor, pump gearcase and you'll see the Motor Coupler.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the
transmission input shaft. Between them is a rubber piece with six holes.
The power from the motor is transmitted through the rubber piece to the transmission.
The other shaft on the motor directly drives the pump. This is likely why the machine drains.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6
inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to
put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
If the agitators are OK, and the Motor coupler isn't damaged, the problem points to a set of and/or spring in the transmission. ($15.00 items)
See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.
I'd also look at the troubleshooting section of the manual.
Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.
The key (and likely problem) is the "agitator spring".
The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.
See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.
See the following for how to remove the transmission and clutch.
Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.
Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.
Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.
Remove the transmission cover and drain the oil.
Pull off the spin pinion.
Carefully remove the clip that holds the main Spin Gear on and remove it.
Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.
Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.
Re-assembly is obviously the reverse of taking it apart.
If you're reasonably comfortable with tools you can fix it yourself.
When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.
Also see the Whirlpool parts list for their commercial washers although the consumer models use the same transmission and parts.
As an aside, tearing the washer apart will give you the opportunity to completely clean it.
Apr 15, 2010 |
Kenmore 24032\24036 Top Load Washer