Question about HP Color LaserJet 3500 Printer

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Colors faded on left side of paper black and blue

Hi yesterday I was printing on our 3500 and when I printed quanities of 10 there was a black line that went down the side of the left side of the paper then all of the sudden it started putting black all over the paper and black spots and then the other colors was smearing, we replaced all of the tones and now the black is faded so is the blue all on the left hand side of the paper we also just bought a new transfer kit and installed it today and it is still doing the same thing, I am going to throw it pretty soon I really need to get it fixed my business depends on it any solutions are appreicated thanks

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  • bjvsk Dec 11, 2007

    I've got the same problem with my 3500. It is printing a few grey faded lines acros the full left side of the page.

    If you have a solution? Please mail it to bjvsk@hotmail.com

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This solution came from nansiedou and worked for me... Thanks to him for sharing.


Problem: No black or cyan on the left side of the pages. From his advice... I folded a stack of 4 pieces of paper in half and then half again. I took out the transfer unit and put the folded paper in the upper left corner and then put the transfer unit back in. WORKS BEAUTIFULLY! Thanks you all sooooo... much! It must apply the appropriate amount of pressure.
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Posted on Jan 03, 2009

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Is it possible for you to clean the printheads manually with cotton buds and cleaning solution on this unit. Clean all thoroughly and this might just correct issue.

Posted on Sep 01, 2007

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HP Color Laserjet 3500 printer - no black on left side of page


The folded paper solution for for me. Thanks to all for sharing!!!!

I had the same problem. No black or cyan on the left side of the pages. From this advice... I folded a stack of 4 pieces of paper in half and then half again. I took out the transfer unit and put the folded paper in the upper left corner and then put the transfer unit back in. WORKS BEAUTIFULLY! Thanks you all sooooo... much!

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Do you use original genuine cartridges or refilled ones. It sounds like you have had a leak and need to completely clean out your printer heads, rollers and perhaps do a deep claean as well. You can buy faulty cartridges and toners that have one leak, then the ink continually leaves traces as it prints. When you say callibrated, do you mean you ran print tests and setting tests. Running a print test can often help to diagnose ink issues an d narrow the results down a bit. After a thorough clean, you could try uninstalling and reinstalling unit.

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