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Phone calls go directly to voice mail, phone does not ring

Posted by Anonymous on

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Posted on Jan 02, 2017

chel04
  • 81 Answers

SOURCE: My phone goes directly into voice mail on all

check the setting of your phone you might have set up all voice call forwarded to voicemail

Posted on Sep 07, 2011

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My calls go to voice mail


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All calls go directly to voice mail ; doesn't ring


Try going in to you setting and look through them you may have put the call divert to voice mail on . if you have you can unclick it and take it off and that may sort the problem if your stuck ask you service provider to talk you through the steps

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Go to Settings-Call Settings and increase the number of rings before the phone goes to Voice Mail. You may have inadvertently set it to 0.

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You may have turned the radio off on your phone by activating Airplane mode. This mode will send all calls to your voice mail.

Check your owners manual to re-active your phone to Normal mode.

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1 Answer

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Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?

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