Question about Fisher and Paykel 23 in. DD-603SS Built-in Dishwasher

1 Answer

Dd603 bottom drawer locked shut, no displays with power on. How do I get the drawer open?

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  • lnpking Aug 03, 2013

    The machine started displaying the F! code and doing some other things. Before long the area was filled with the smell of burned wiring so I turned the power off. when power turned back on to try some fixes there was no sign of life in the machine and the bottom drawer was locked shut. I figure the thing is dead. All I want to do is get the drawer open to remove the contents and get the drawer out so I can remove the machine.

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  • 3,247 Answers

The thermal fuse that cuts of power to the drawer has been tripped. This means you will need to replace the heater assembly at the base of the drawer. It is not cheap - could set you back by $350-400 to replace.
To open the drawer you need to turn the mains power off and then simply pull the drawer out with a little force. The lid seal is jammed shut because the lid seal actuator motors are locked after the power failed. Do not shut the drawer back as this will damage the lid seal. You will have to call a technician to replace the heater assembly and restore power to the drawer. Hopefully the top drawer is working ok.

Posted on Aug 03, 2013

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SOURCE: NO POWER Fisher Paykel DD603 double drawer

sorry fab9 but this model doesnt have a float switch, it is also not possible to remove the rear panel!
If both drawer are dead, I supect either a mains cord issue or a problem with the RFI board (under lower drawer at rear). Possibly a bit tricky for a handyperson type repair, I suggest calling a servicman/women in!!

Posted on Sep 23, 2008

  • 1 Answer

SOURCE: bottom drawer locked (stuck) open

fisher and paykel sent me a solution - turn off at wall and unplug then turn back on. The dishwasher reset itself and the drawer unlocked.

Posted on Nov 25, 2008

stephanos18
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SOURCE: F&P double drawer (DD603) won't empty

Ok you need to remove the motor rotor it's under the spray arm and comes out like a light bulb from the top draw and check for anyting stuck under it or any damage done to it. Try swapping it with the one out of the bottome drawer and see if that works. When you first start the washer does it drain all the water?? if still no luck try swapping the motor contoller modules (computer board) from the top drawer to the bottom drawer and retry both drawers ,if the fault moves drawers with the part, then that part is faulty cheers

Posted on Mar 25, 2009

  • 3247 Answers

SOURCE: fisher paykel dishwasher DD603 drawer is open but locked

i think you have to press the key/ lock button until the symbol disappears. You will find the exact button for your model in your owners manual.

Posted on Dec 13, 2009

  • 3247 Answers

SOURCE: MY FISHER AND PAYKEL DD603-SS BOTTOM DRAWER IS NOT

Do you get any error code on the display?

Does the cycle complete or dishwasher keeps running?
Do you hear the pump trying to drain?

Is it happening in all wash cycles or some?

The easiest thing to do is to check if the filter at the base is clean.
I am assuming the kitchen drain is clear because the other drawer seems to work normally.

Posted on Oct 27, 2010

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1 Answer

Top drawer can not be open


If this is a double drawer dishwasher and bottom drawing is functional but top drawer won't open means the controller on top drawer is faulty or power circuit is locked. If turning the mains power off and back on makes no difference then controller could be the problem. One way to test is to take the controller from bottom drawer and replace that in the top drawer. This requires a lot of patience and experience with electronic stuff. If you are not brave enough to test then call the technician. The controller is about $200 to buy. Make sure the mains power socket is taken out before working on the dishwasher internals.

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possible causes
  • top drawer controller has lost power - replace power filter plate located at the base of dishwasher under bottom drawer controller
  • itself is faulty if you are getting some lights on the panel
  • thermal relay has tripped. It is located inside the heater element at the base of the drawer. The whole heater needs to be replaced.
Make sure the dishwasher is disconnected from the mains power supply when working on it

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You may want to check up if the water collects in the bottom drawer when the top drawer is in wash cycle (ie, taking water from the inlet) or during the drain cycle when it is draining water out. Leave the bottom drawer open and check while the top drawer is running.

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i think you have to press the key/ lock button until the symbol disappears. You will find the exact button for your model in your owners manual.

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Yup, definately the bottom drawer controller, for some reason you can run a DD603 with no board in the top, so long as you have a board in the bottom, but not the other way around. This is the fault you get, constant F1 from the top drawer. If you are stuck try removing the display cable from the bottom controller, this may help, so long as you leave the chassis harness in.

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E-mail for Fisher Paykel DD603 manual


Josh, you will need to have a Tech out to look at it... F/P will not sell you parts to repair it. The F1 indicates that the flood switch has been tripped. There are many possible causes for this but probably the upper drawer link support has broken and is getting stuck between the lid and the drawer in which case you will need a new lid and link support.

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1 Answer

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I see the question is posted in the DD603 section, so I am not sure if I am giving the proper advice. Are you sure this is a 602/601 series? A DD603 model has lid actuator motors, not the inflatable style seal. It sounds like the lid motors are in the DOWN position. Since the machine is "dead" what may have happened is the heater plate opened up (the heater plate is a dropping resistor inline with the machine's controller) when the machine was in use and that stopped everything dead.
Double-check your model number so we know what style of lid your machine has, The difference is huge between models.

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most likely the actuators are bad. with the unit off push and hold the lock and start buttons, lock first then start, after about 6 seconds the display will flash 188. press the power button, ho will be displayed. push the start button until Ld is displayed. open the drawer in question and push the lock button and watch the lid both sides should go down evenly, push the lock key to move it up and down as needed. push the power button to exit diagnostics. if you notice that the lid doesn't go down evenly or if one side stays up replace the actuators, they come as a pair. call a dealer/servicer to order actuators. make sure to specify top or bottom as there is a difference. hope this helps

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