Question about Avaya Partner MLS-18D Telephone, Black - Like New

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The partner messaging answer the call and transfer it to a partner 18d phone with CS540 the phone ring but no beep tone in the headset why?

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Posted on Dec 31, 2008

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Vit Avaya BP
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SOURCE: Avaya 18D Change Number of Rings

Programming is done on extension 10 or 11
Press feature 00
Left intercom, Left intercom
#506
mode 1
line 01
number of rings 4
do the same for all lines
Cheers

Posted on Apr 14, 2009

SOURCE: cannot change outgoing message on Lucent Partner 18D phone system

For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.

Posted on Jun 16, 2009

SOURCE: partner 18d caller id checking

It should say "Calls" on your display. If not, the caller ID log is not set up.

Posted on Aug 06, 2009

SOURCE: How do I Change Tine on a AVAYA PARTNER 18D Phone?

Press Feature 00 (zero, zero) from station 10 or 11. Press left intercom button twice, press #103, and then enter time in military format (24 hr). Press feature 00 again. This is all done with the handset down.

Posted on Mar 15, 2010

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2 Answers

Voice Mail


go iin option under ringers cheak to see whats its on before voise mail picks up 1 3 6 10 ? isnt it in the optimns menu or if u have seprate unit for voise mail cheak setting on that beofre it grabbs the call does that help

Jan 07, 2008 | Lucent 1872 Corded Phone

1 Answer

We had a power outage, and when power was restored, the phones(Avaya Partner 18D) are on automatic answer. How do I restore it for a manual answer for the first several rings then if no one picks up it...


IS the system time/date correct?
Chances are that the voicemail is picing up and "Transferring call" to the operator (Ext 10)
The system will need to be re-programmed from scratch.

Aug 20, 2010 | Avaya Corded Phone avaparp18d

2 Answers

Lucent Partner 18D cant fully reboot itself


That one doesn't sound too good.
You could perform a reset through programming which should clear the scratch pad.
Thats done by entering programming on either ext. 10 or 11
Press feature 00 then the left hand intercom twice.
Next enter # 728, the display should say reset save all then reboot the system.If the problem is still there, then the processor is malfunctioning and will need to be replaced.

Dec 04, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Lucent Partner 18D - Caller ID not working


The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Nov 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Avaya 18D unable to make outgoing calls


Sounds like you changed your line selection. Changing line selection on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

enter **
press the lit line in the order you want the to be used, i.e. line 2 then line 3 then line 4 etc.
enter ** when finished with line selection
.
Press feature "00" to logout
Hope that helps

Mar 20, 2009 | Avaya Partner 18D Display Phone (315807BA)

1 Answer

Partner 18D not ringing, just beeping


The phone is forwarded.
At that phone, press feature 11, XX, XX

Where the XX's are is that extension number. So if it was extension 12:



Feature 11, 12, 12

Feb 24, 2009 | Avaya Partner 18D Display Phone (315807BA)

1 Answer

Euro 18d


You need to figure out what voicemail you have first? When you dial into voicemail, what does it say? Welcome to Partner Mail, partner mailVS, Partner voice messaging or partner messaging.

it makes all the difference in the world.

Sep 03, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Help


Remote ring detection provides a low tone * triple beep in your wireless headset when you receive an incoming call. This feature requires a handset lifter accessory, such as the Plantronics HL1 or HL10. If you do have a handset lifter but do not hear the remote ring detection, please check the following:

  • Check the placement of the lifter. - Make sure the handset lifter positioned directly over the phone's speaker.

  • Try adjusting the phone's ringer volume. If the phone's ringer is too quiet, it may not trigger the ring detection built into the lifter. Try turning up the ringer volume of your phone.

  • Check the ring tone of the phone. - If your phone's ring tone provides short beeps or plays music, the lifter's microphone may not detect it. Try switching your ring tone to a traditional ring or long beep.

  • Does the phone have different rings? - For example internal calls vs external calls vs transferred calls. Does the phone ring the same for each type of these calls. If so try changing so all calls use the same tone.

  • Attach the optional "external ring detector" cable. This cable plugs into the lifter and provides a small, black microphone. It is included in the plastic bag of lifter accessories. Mount the microphone near your telephone's speaker. Click here for more details.

  • There are 2 versions of the Lifter accessory - HL10 and HL1. The HL1 is a larger older version of the liter with a more sensitive rind detector. Some phones will require the older version of the lifter.

  • Please view the On Line Compatibility Guide to see if the older version (HL1) will be required for your phone.


*Please note the volume of notification beep in the headset cannot be altered, it will always be a low tone triple beep .

Jan 15, 2008 | Plantronics CS50 Wireless Office Headset...

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