Question about KVH 01 0277 01sl Tracvision A7 Mobile Satellite Tv Antenna System

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When I turn on the dish to locate the Sat. It starts up to a vertical down, then up, and then rotates in one direction and then locks into a position. There isn't any Sat. reception. I can hear the steering motor running. I unplugged the motor the hum stops and rotation is free. I plug it back in, it locks and hums . Question: do I have a motor steering problem, or a program problem. Do you have a solution?

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My dish remote # 2 the select button will not work /

Hi there! My name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help. Have you replaced the batteries? If you have not already replaced the batteries, please do so. If after replacing the batteries,no lights light up on the remote, most likely the remote is defective and will need to be replaced. For further assistance, you can reach me at: or contact us directly at:1-800-333-3474

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Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like your remote may need to be readdressed to your DISH receiver. I will list here for you the instructions for addressing your remote to your receiver box. If you are using the TV2 remote make sure you take it to the TV1 location to perform the trouble shooting steps. If you are using TV1 remote stay at the receiver box location. I hope you find these instructions useful and if you have any further questions or concerns feel free to post back here or email me directly at

Instructions for addressing remote to DISH receiver
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Thanks for using for using Fix Ya.
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