Question about Hotpoint Washing Machines
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Posted on Jan 02, 2017
hi, you need to empty the filter, ours does the same all too often. The filter is located bottom right of the machine at floor level, which is rather daft for an integrated applicance; we have to remove a whole length of plinth to empty ours. Be warned, a lot of gunge and water will come out so have towels at the ready, especially if you have a laminated floor. Turn the white slot with a a 10p piece......and empty. Not the most pleasant of jobs, but effective. Good luck!
Posted on Mar 18, 2009
Its a ***** of a design. Mine is a Hotpoint Aquarius 1200 WD62. If you cant get the backing plate then get someone to tilt the machine right back and you can put your hand under to get it out. Then take the top off the machine(3 screws at the back). Then slide your soap tray right out,(put it to one side) you will then see 4 screws (Which hold in the other tray that holds the soap tray) take these out, you will then need to remove this white plastic tray to get your hand down the machine to reach the place were the backing plate goes. Once u have taken the screws out slide the soap tray holder to the left or right (can't remember) it will then come loose. You will then need to slide it back to lift it out the way (No need to take the pipes off the back of it) you may need to push the whole drum back at the same time you are pushing back the soap holder (Be gentle but it will come out). The holder should then lift up out the way, you can now get your hand down to hold the back plate on whilst you get a helper to affix the door. Make sure backing plate is on the right way, the screws will only go in one way (Check which way b4 u put it down into place). Then go backwards on all steps to put machine back together. This sounds like a load of **** but it worked for me and took about 15 minutes. Good luck!!
Posted on May 15, 2009
I think the belt has come off or has been damaged.
To open the machine slide out the machine. On the back panel lower 1/3 you will see a plastic panel remove the screws and the panel will come away. Inside you will see the belt. I suspect you will need to reattach the belt of remove it and buy a replacement.
Posted on Jun 27, 2009
Error code E15 means pump time out, that it is to say the water is not pumping out enough in the time alloted by the control module.
There must be some kind of blockage or restriction in the pump or the outlet hose, so you need to check these.
Please rate my solution.
Posted on Jan 19, 2010
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