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My samsung mobile phone S7560m is call forwarding my calls from my home number which means I am getting charged long distance charges. No idea why this would be done and I would unilaterally do this just to pay long distance charges. This is very bizarre and I can't seem to find out how to turn it off. All instructions say go to SETTINGS then CALL (but my phone does not have that option). PLEASE H E L P

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You have to cancel call forwarding from the forwarding phone, which is your home phone if I read your question properly. Try dialing * 7 3 from the home phone. If that doesn't do it, contact your telephone company (the one for your home phone) for their instructions regarding call forwarding.

Posted on Aug 01, 2013

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Posted on Jan 02, 2017

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What do you mean by forwarding on conditional on?

Forwarding on conditional, means that calls can be forwarded to a different number (or voicemail) on certain conditions.
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Normally you would have this set to forward to voicemail if you are unreachable, or unanswered.
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Need instruction on how to call forward? Why charging to what is indicated as FREE?

You can now divert important calls to another mobile phone or landline if you are unable to take a call in case: you miss a call, are busy, are out of reach or phone switched of.

  • Go to the 'Call Divert' menu on your mobile phone
  • Select 'Divert if out of reach' option
  • Select 'Activate', followed by to other number option
  • Enter the number in the to other number section
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Deactivate To deactivate go to 'Call Divert' menu and select deactivate / cancel option.


To forward all calls:
  • to start, enter **21*number #
  • to stop, enter ##21#
To forward calls while you´re speaking to someone else:
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  • to stop, enter ##67#
To forward calls if you don´t answer the incoming caller within 30 seconds:
  • to start, enter **61*number #
  • to stop, enter ##61#
To forward calls if your cell phone is switched off or is out of reach
  • to start, enter **62*number #
  • to stop, enter ##62#
To cancel all preset conditions:
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You will not be charged for activation or deactivation of this service. Only the call divert will be charged as a separate call.

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