Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Hold down Back and Information and turn on the printer. You enter in service mode. Then you can reset CRU counters.
Posted on Sep 15, 2008
SOURCE: Imaging Unit Missing Error
Hi, I had the same problem. The following Cause and solution may help you fix your machine.
All refereces to left and right are facing the front of the machine as if for normal use.
The cause is due to the connector on thtop left rear of the imaging unit. this connector is mated with a coresponding, retractable connector in the body of the machine. When you open the cover over the top of the imaging unit, this connector retracts back into the body of the machine and when you close the lid it should re-engage with the imaging unit, The problem is that it dosen;t reconnect. I have asumed that it is due wear in the connector operating mechanism. This solution was effective for my printer.
remove the topcover (after removing the colour catridges )and. remove the left hand side panel. You will see a nylon gear mechanism. Sqeeze together the nylon clip inthe centre of the gear wheel, and pull the gear about halfway off. This should allow you to move the vertical geared bar up 1 notch. .Push the gear wheel back on and try the machine to see if it works ok. All covers will need to be closed and if it works ok , reassemle the machine. Job done -about 10 to 15 mins. It tookme alot longer to find it,so some feedback would be appreciated.
Posted on Sep 15, 2008
Remove Trasfert belt unit.
On the left handled remove one screw ( spring fixer) and remove right srew (over the belt / bar whit finger fixee).
Remove, on the left spring stoppage and metal handled.
Remove black little srew and take to hand fuse contact.
Change fuse (behind) with new identical fuse and reassembly.
It may be reset trasfert belt counter.
Sorry for my not good english.
Posted on Mar 20, 2009
That error is caused when your transfer roller is out of life.
The transfer roller should be in front of the machine when you open the front cover. It will look like film material it is held with two plastic locks one on the right and on the left .
They maybe be colored yellow or blue sometimes.
(800)367-4836 <-company sells refurb and brand new ones. hope this helps. They will also give you free tech support.
Posted on Dec 23, 2009
You can access the reset menu by pressing the 3 and 9 button at the same time.
Posted on Mar 25, 2010
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