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Am not able to install newly purchased Nightmares from the deep; Sirens Call. What am I doing wrong?

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There might be following problems:
1. Compatibility problem
2. Some files might be missing
3. CD ROM may also be warn out.
So i suggest you to look out these problems.

Posted on Aug 01, 2013

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Posted on Jan 02, 2017

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There's no possible way to recover a lost/forgotten Deep Freeze password. But there are several ways to possibly disable/uninstall DeepFreeze.

Enterprise Version :
Deep Freeze Enterprise users can generate One Time Passwords (OTP) to gain access to deepfreeze. To generate an OTP,
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The newly generated One-Time Password can then be used to disable, uninstall, and re-install Deep Freeze with the correct password.

For Deep Freeze evaluations (with no License Key entered) :

  1. Restart the computer.
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If you are running a licensed copy of Deep Freeze Standard submit a ticket and we can look into the issue further to see if there are any other options avalalbe to assist you.

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1 Answer

I installed my deep freeze software in my laptop.now i forgot that password. so really i cant store anything in my laptop.


Hi!
Sorry I was unable to provide you exact help on this one as I don't know the deep freeze version you are using but you may want to try these steps, if it doesn't work out, please coordinate with us with the version of the deep freeze.
For Deep Freeze Enterprise:
  1. Open the Deep Freeze login dialog on the workstation for which you need to generate the OTP.
  2. Write down the Token code which is located at the top of the login dialog.
  3. Open the Deep Freeze Configuration Administrator and click the One-Time Passwords tab or open the Enterprise Console and click on Tools > One Time Password.
  4. Enter the code you recorded into the Token field and click Generate OTP. Another code will appear in the OTP field. The second code is the password for the workstation.
The newly generated One-Time Password can then be used to disable, uninstall, and re-install Deep Freeze with the correct password.

For Deep Freeze evaluations (with no License Key entered):
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If you are running a licensed copy of Deep Freeze Standard submit a ticket and we can look into the issue further to see if there are any other options available to assist you.
Or if you may want, you can also back up all your files then reformat the computer. Thanks for reading my suggestions.

Hope this helps even a bit.

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