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My magicjack is not working ? - Computers & Internet

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Dan the only problem i see is your LAN settings are disrupted. Maybe you can check if your internet connection is ok. Sometimes a drop in connection might result in drop of the connection for MJ. Hope this helps :)

Posted on Aug 01, 2013

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Posted on Jan 02, 2017

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1 Answer

Why magicjack shows error 20?


If your magicJack reads "Error 20", please follow the steps below.
If your magicJack reads "Error 20", please make sure that you have allowed exceptions on your Firewall/Antivirus for magicJack. The most common Firewall/Antivirus programs are listed
below. If your Firewall/Antivirus software is not listed, please refer to their web site or user manual.
You can download a document (pdf file) from MagicJack by going to What Is Voice Over IP Frequently Asked Questions magicJack

and putting error 20 in the search. This will then give you the 86kb long file with details on the most popular anti-virus software.

Nov 20, 2014 | magicjack.com Computers & Internet

2 Answers

I can hear perfectly the party I call or when they call me but they can never hear me clearly


This maybe due to "echo" n long distance calls.

magicJack works hard to ensure a clear connection.

If you experience an "echo" when using a magicJack on a computer:

  1. Go to "Menu" on the top right-hand corner on your magicJack softphone
  2. Click "Headset/Volume Control..."
  3. Lower the volume for both "Speaker" and "Microphone" to about 1/3 (one-third) of the maximum levels.
If that does not work:
  • Try plugging your magicJack into a different USB port.
If that does not work:
  • Unplug your magicJack, restart your computer, and plug your magicJack back in.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.
If you experience an "echo" when using a magicJack connected to modem or router:
  1. Lower the volume on your telephone.
  2. Unplug your magicJack from the power source, wait 30 seconds, and plug it back.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.

Jul 20, 2014 | magicjack.com Computers & Internet

1 Answer

No works


Does your magicJack work while plugged into your computer?
If YES, you may need a replacement power adapter. Please try testing with another adapter, if available. Once you have determined you need a new power adapter please
use this link magicJack Login
If NO, please chat with one of magicjacks live agents and they will be happy to assist you.
*Shipping fee is $5.00 to United States and $8.00 to Canada.

Mar 27, 2014 | magicjack.com

1 Answer

Magicjack problems


If you have an original silver magicjack it will not work with new operating systems, you will need a new adaptor. But there is an upgrade path, contact customer services International VoIP Phone Service Customer Care Support magicJack

Feb 06, 2014 | Computers & Internet

1 Answer

I have a new majicjack & can not get it to install


Check that you have a valid Internet connection.

Check a phone is plugged into the magicjack and that the device is plugged into a USB port.


Check you have a working magicjack account by logging in with your telephone number and password here.

https://web03.magicjack.com/my/index.html?

Jan 16, 2014 | magicjack.com

1 Answer

MagicJack used to work fine. But now the other person can't hear me. Why?


You cannot use the magicjack in this way. The magicjack is used to enable the telephone to be used instead of the computer.

Plug in the magic jack device when the internet connection is working and it should download the software to make it work.

Jun 04, 2012 | magicjack.com

1 Answer

Can i adapt the magicjack to a apple computer? (not intel based)


Hi,

The Magicjack will work on the Mac, all you have to do is to know how to mount the Magicjack drives.

Click on the link below for a guide to install and use the Magicjack on the Apple Mac. No need to adapt the Magicjack >>>



http://www.magicjack.com/1/mac.asp




Regards.




Jul 22, 2010 | Computers & Internet

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