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I have an emerson window unit, model # 6JC63, serial #DM5024361170. The plastic knob that turns the unit onand off has broken. Can I purchase a new one? Thank you, Yvonne Houle- e-mail: houleym@gmail.com

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could you please share the model number of the one you ordered, as it sounds like the one we need? Please mention if you went to store or to web site.

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in the US, find a servicer who could order your part at http://www.lge.com/us/support/repair/support-repair-provider-lookup.jsp

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Only accredited service contractors carry them. You need to contact them for price and availability.

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Type in the mfg. name in the search bar and see if you can find resources.

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