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Hi Ive got a Lutron Grafik Eye 3000 controlling

Hi Ive got a Lutron Grafik Eye 3000 controlling 6 zones in my living room/kitchen. It operates double downlighters to swicth on, switch off and dim in the programmed scenes. When the lights go on or are dimmed all is fine. However when the lights go off either to change scene or to switch everything off altogether the lights that have gone off 'click' audibly in sequence. If a lot of lights are being switched off this can go on for 10 minutes or so. Can anyone explain why or if this is normal? Many thanks.

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I need more information. Are the fixtures pot lights? What kind of bulbs are you using? Floodlights, spotlights, incondescent (normal tungsten filaments) or fluorescent, compact fluorescent, led etc. Since most dimmers say in their instructions that they are designed for incondescent lighting only the bulb you use can either blow up the switch or cause troubles like you are specifying. Also inside pot lights are thermal cutoffs that trip and reset when the light is cool again. Can you remove the switchplates and see where it says incondescent only embossed into the aluminum heatsink? If it says something else, what does it say?

Posted on Nov 21, 2013

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Posted on Jan 02, 2017

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SOURCE: Light switching

At any hdwe store or home center there are dbl switches available in a standard toggle or rocker (as they are sometimes called) there will be two feed screws with a jumper so power only needs to be attached at one terminal, and two screws where power exits, one for each set of lights. There should be a wiring schematic included if a boxed switch is purchased. The cover plate that is used is also used for a dbl wall outlet.

Posted on Jun 23, 2009

  • 66 Answers

SOURCE: Lutron Grafik Eye Wall Stations Stopped Responding

You can try to reset the grafik eye by turning off the circuit breaker to it for about 15 seconds and then turning it back on. Sometimes, they will get a surge and it freaks out the computer inside it a little bit. If that doesn't solve it, you may have a loose connection on the back of the grafik eye unit or one of the bedside keypads. There should be a 4 conductor wire (black, red, white, green) from the master unit to the bedside unit and then from bedside unit to bedside unit. The black wire is the common (ground), the red wire is the positive, and white and green are transmit and receive. It sounds like your transmit and receive loops are not complete (white and green). This would allow the led's on the front of the keypad to light up but not communicate to the grafik eye. Be sure to turn off the circuit breaker to the grafik eye before removing either the keypads and the grafik eye from the wall.
Good Luck

Posted on Dec 21, 2009

Testimonial: "The old IT Help Desk advice - turn it off and on. Ridiculously simple... ...but worked perfectly. Many thanks"

SOURCE: Lutron Dimmer switch, single pole, will not dim

We are truly sorry for your inconvenience and want to help. Please call our Technical Support line at 1-888-523-9466 and we'll be happy to discuss the issues with you.
Craig, Lutron Technical Support Leader

Posted on Nov 29, 2012

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Hi. My lutron grafik eye after its turned on for half an hour starts switching on and off several times until it remain off for a long period of time, showing no sings of having ac power, after few h


The dimmer when purchased probably said that it was for incondescent lighting only and you have compact fluorescents. Replace them with regular bulbs and the problem will go away. People who buy and install their own dimmers may inadvertantly buy one that is for motor control only or fluorescents only and not read the instructions on this.

Apr 08, 2013 | Lutron Electrical Supplies

1 Answer

Can I use the NGRXPB with a standard line voltage dimmer? Is the NGRXPB only to be used with a grafik eye input?


No. There are some specific model numbers of dimmers that work with this (the MAELV-600- for example). There are some other interfaces out there that might be more compatible. I recommend calling tech support at 1-800-523-9466 to get the most up-to-date info.

Mar 24, 2011 | Lutron NGRX-PB-WH Grafik Eye Power Booster

1 Answer

Lutron ngrx-pb 2000w, problem lights flicker when you try to dim ,works fine on full load.


This could be a number of issues:
- Are the loads dimmable loads rated for that device (Incandescent, Magnetic Low-voltage)
- Is it being controlled by a proper fluorescent control
- Did this work before and now its acting goofy?

There's a number of things to investigate to diagnose this one. I strongly recommend you call their tech support line (its available 24/7) at 1-800-523-9466.

Dec 28, 2010 | Lutron NGRX-PB-WH Grafik Eye Power Booster

1 Answer

How to program control with light switch


If I understand correctly, you have the Lutron Pico wireless control
And you have the Lutron Maestro companion switch or companion dimmer
Pico will not work with ordinary wall switch or dimmer >> it has to be a companion product from Lutron
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I have read the PICO wireless manual, and it shows no instructions for communicating with the companion wireless switch or companion wireless dimmer
http://www.lutron.com/Products/SingleRoomControls/MaestroWireless/Pages/Overview.aspx

http://www.lutron.com/TechnicalDocumentLibrary/369-144f_Pico_Wireless_Control_SpecSub%20%286%29.pdf

I have read the 120V Companion switch manual and it shows no instructions for communicating with the PICO wireless control
http://www.lutron.com/Service-Support/Technical/InstallationInstructions/Pages/InstallationInstructions.aspx?syst=Single+Room+Controls&prodn=Maestro+Wireless%C2%AE

http://www.lutron.com/TechnicalDocumentLibrary/030865c.pdf

1-800-523-9466 for technical support
Technical support online appears at page bottom

Normally manuals give you some clue as to how the product works.
The PICO manual says it's easy to control lights (I guess it's easy for mind-readers)
There seems to be no answer or hint when working with the PICO.
I think Lutron tech support is where you go from here.

Let us know what you discover

Oct 22, 2010 | Lutron MRF-VCTX-WH Maestro Wireless White...

1 Answer

Hi the house alarm is showing tamper,zone 6 got 2 sensors 1 in kitchen, 1 in living room can u help it wont reset cheers


Make sure you have power to both sensors and if you have any fuses , make sure they are good and try re-setting

Mar 12, 2010 | Kitchen Appliances - Others

2 Answers

In the past couple of years, Ive had4 Lutron


they are cheaply made. not hard to chang to a flip switch.

Mar 04, 2010 | Lutron Diva Dv-600P Light Control By

1 Answer

Lutron Grafik Eye Wall Stations Stopped Responding


You can try to reset the grafik eye by turning off the circuit breaker to it for about 15 seconds and then turning it back on. Sometimes, they will get a surge and it freaks out the computer inside it a little bit. If that doesn't solve it, you may have a loose connection on the back of the grafik eye unit or one of the bedside keypads. There should be a 4 conductor wire (black, red, white, green) from the master unit to the bedside unit and then from bedside unit to bedside unit. The black wire is the common (ground), the red wire is the positive, and white and green are transmit and receive. It sounds like your transmit and receive loops are not complete (white and green). This would allow the led's on the front of the keypad to light up but not communicate to the grafik eye. Be sure to turn off the circuit breaker to the grafik eye before removing either the keypads and the grafik eye from the wall.
Good Luck

Dec 20, 2009 | Lutron GRX-PCBL-346S-500 Grafik Eye...

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