Question about Lutron Electrical Supplies
Hi Ive got a Lutron Grafik Eye 3000 controlling 6 zones in my living room/kitchen. It operates double downlighters to swicth on, switch off and dim in the programmed scenes. When the lights go on or are dimmed all is fine. However when the lights go off either to change scene or to switch everything off altogether the lights that have gone off 'click' audibly in sequence. If a lot of lights are being switched off this can go on for 10 minutes or so. Can anyone explain why or if this is normal? Many thanks.
I need more information. Are the fixtures pot lights? What kind of bulbs are you using? Floodlights, spotlights, incondescent (normal tungsten filaments) or fluorescent, compact fluorescent, led etc. Since most dimmers say in their instructions that they are designed for incondescent lighting only the bulb you use can either blow up the switch or cause troubles like you are specifying. Also inside pot lights are thermal cutoffs that trip and reset when the light is cool again. Can you remove the switchplates and see where it says incondescent only embossed into the aluminum heatsink? If it says something else, what does it say?
Posted on Nov 21, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Light switching
At any hdwe store or home center there are dbl switches available in a standard toggle or rocker (as they are sometimes called) there will be two feed screws with a jumper so power only needs to be attached at one terminal, and two screws where power exits, one for each set of lights. There should be a wiring schematic included if a boxed switch is purchased. The cover plate that is used is also used for a dbl wall outlet.
Posted on Jun 23, 2009
You can try to reset the grafik eye by turning off the circuit breaker to it for about 15 seconds and then turning it back on. Sometimes, they will get a surge and it freaks out the computer inside it a little bit. If that doesn't solve it, you may have a loose connection on the back of the grafik eye unit or one of the bedside keypads. There should be a 4 conductor wire (black, red, white, green) from the master unit to the bedside unit and then from bedside unit to bedside unit. The black wire is the common (ground), the red wire is the positive, and white and green are transmit and receive. It sounds like your transmit and receive loops are not complete (white and green). This would allow the led's on the front of the keypad to light up but not communicate to the grafik eye. Be sure to turn off the circuit breaker to the grafik eye before removing either the keypads and the grafik eye from the wall.
Posted on Dec 21, 2009
Testimonial: "The old IT Help Desk advice - turn it off and on. Ridiculously simple... ...but worked perfectly. Many thanks"
We are truly sorry for your inconvenience and want to help. Please call our Technical Support line at 1-888-523-9466 and we'll be happy to discuss the issues with you.
Craig, Lutron Technical Support Leader
Posted on Nov 29, 2012
Tips for a great answer:
Apr 08, 2013 | Lutron Electrical Supplies
Mar 24, 2011 | Lutron NGRX-PB-WH Grafik Eye Power Booster
Dec 28, 2010 | Lutron NGRX-PB-WH Grafik Eye Power Booster
Nov 20, 2010 | Audio Players & Recorders
Oct 22, 2010 | Lutron MRF-VCTX-WH Maestro Wireless White...
Mar 12, 2010 | Kitchen Appliances - Others
Mar 04, 2010 | Lutron Diva Dv-600P Light Control By
Jan 14, 2010 | Lutron GRX-TVI Grafik Eye 10 Volt...
Dec 20, 2009 | Lutron GRX-PCBL-346S-500 Grafik Eye...
Sep 25, 2016 | Lutron Electrical Supplies
Jan 11, 2016 | Lutron Maestro 150-Watt Single Pole/3-Way...
162 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: