Question about Seagate ST3500601XS-RK 500 GB SATA II Hard Drive
Drive was purs=chased in Nov but not installed until May. I have been using it to store my music and pictures, it worked fine until approx 18 July. Since then it will not connect. It lights up put you can not feel it running. I have done the troubleshooting recommended by windows with no relief. I have over 350GB of music and pictures stored to this drive that I can't use. HELP!!!! This device cannot start. (Code 10) Click Troubleshoot to start the troubleshooter for this device.
"It lights up put you can not feel it running." u cannot feel it running.. it means that its pcb is damaged or the motor has damaged.. there is nothing u can do with the softwares. better u give to some data recovery experts. Check on the seagate website for authorised experts.. Shac
Posted on Sep 03, 2007
Hi, I have seen a lot of this lately and apparently it is the heat buildup inside the enclosure that kills the drive. You can try running SeaTools for Windows for diagnosis and/or GetDataRight for file recovery. (There are other recovery software available which are just as good). In some cases what I have done is to physically extract the actual hard drive from the enclosure and connect it either IDE or SATA to a working desktop; run diagnostics and file recovery programs. This of course would void any warranty but 50% of the time data was recovered. I had also to install a 3rd HD where I can save the recovered files as well as an extra blower to cool the drives. Again, there is no guarantee with the above method. If the files are really mission critical, you might be better off seeking professional services of data recovery firms. Post back how things are or should you need additional information. Good luck and kind regards.
Posted on Sep 01, 2007
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