Does ANYONE know how to fix a Canon i9900 that blinks 3 orange lights, indicating a paper jam. I have taken this thing apart and there is no paper in it. All the sensors are there and not broken.????? I performed the waste tank reset with no change.
I had the same problem with my i9900 - 3 orange flashes on the the error light (Paper Jam) and yet I could slip a sheet of paper in and it would feed through OK. My problem is that the SPRING on the PAPER SENSOR had come off, leaving the sensor in the where it would be if there was a paper jam.
You have to REMOVE the main cover of the printer to find and fix this problem You have to find all of the release points (look for triangles on the plastic covers) where you insert a small tool/screwdriver to (1) press 1 release each side & remove the 2 silver end panels, (2) press 1 release to remove the control switch & carefully disconnect the two connectors inside. Start with the triangle rlease on the lower front left of the main cover, then 1 on the left side, 3 on the back, 1 on the right side, and finally 1 on the lower front right side and gently lift the whole cover off.
You can then look inside with a flashlight from the top rear just behind the left side paper feed roller and see a small switch which pivots when paper is fed through the printer. Feed a sheet of paper and see if the spring is returning it to the normal (no jam) position. I used a long pair of tweezers to reach inside and slip the spring back into its normal position which is behind the small slot on the far right side of the switch. No pictures, but it should be intuitive where the spring should go. Once reinstalled, the switch will move back to the normal position and your paper jam should be fixed.
This SAME MECHANISM is also used in a number of other Canon i & ip series printers so this general approach to fixing this in other models could be the same - (1) remove the cover, (2) locate the switch, and (3) put the spring back into the correct positiion.
Just had the same problem with mine....it said Paper Jam but didnt have paper in it...so i unpluged it and left unpluged for about 30 min and now its printing just fine!!!
hope this helps!
Uninstall it and reinstall it, hopefully it will reset itself then.
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Canon Repair Shop could not fix it and they claim that they never had this problem with others and were puzzled that I am the only one?
I took the cover off permanently and the incorrect jamb error message never occurred again (6 months). I was tired of resetting the printer during batch printing (Dozens of times since the past year, 1st year no problem). The repair shop claims my machine might not be aligned and my machine is a one-of-a-kind problem?!! My printer is in a pull-out drawer to keep the dust off.
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When turned on the i9900 printer goes throught the start up routine. Then the jamed printer, blinks green and then blinks orange eight times, appears. I have read the manual and managed to feed only one sheet of 8 1/2 X 11 inch sheet of paper through which shows there really isn't a paper jam.
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