Question about Canon i9900 InkJet Photo Printer

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Canon i9900 blinking three orange / jam

Does ANYONE know how to fix a Canon i9900 that blinks 3 orange lights, indicating a paper jam. I have taken this thing apart and there is no paper in it. All the sensors are there and not broken.????? I performed the waste tank reset with no change.

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Re: Canon i9900 blinking three orange / jam

I had the same problem with my i9900 - 3 orange flashes on the the error light (Paper Jam) and yet I could slip a sheet of paper in and it would feed through OK. My problem is that the SPRING on the PAPER SENSOR had come off, leaving the sensor in the where it would be if there was a paper jam.

You have to REMOVE the main cover of the printer to find and fix this problem You have to find all of the release points (look for triangles on the plastic covers) where you insert a small tool/screwdriver to (1) press 1 release each side & remove the 2 silver end panels, (2) press 1 release to remove the control switch & carefully disconnect the two connectors inside. Start with the triangle rlease on the lower front left of the main cover, then 1 on the left side, 3 on the back, 1 on the right side, and finally 1 on the lower front right side and gently lift the whole cover off.

You can then look inside with a flashlight from the top rear just behind the left side paper feed roller and see a small switch which pivots when paper is fed through the printer. Feed a sheet of paper and see if the spring is returning it to the normal (no jam) position. I used a long pair of tweezers to reach inside and slip the spring back into its normal position which is behind the small slot on the far right side of the switch. No pictures, but it should be intuitive where the spring should go. Once reinstalled, the switch will move back to the normal position and your paper jam should be fixed.

This SAME MECHANISM is also used in a number of other Canon i & ip series printers so this general approach to fixing this in other models could be the same - (1) remove the cover, (2) locate the switch, and (3) put the spring back into the correct positiion.

Posted on May 03, 2009

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Re: Canon i9900 blinking three orange / jam

Just had the same problem with said Paper Jam but didnt have paper in i unpluged it and left unpluged for about 30 min and now its printing just fine!!!
hope this helps!

Posted on May 08, 2012

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Re: Canon i9900 blinking three orange / jam

Uninstall it and reinstall it, hopefully it will reset itself then.

Posted on Sep 09, 2007

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Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
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Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
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