Question about Sharper Image Hybrid GP (SI724) Air Purifier
Here's the problem: When I turn the unit on, it always switches over to the "drying grid" mode, where it stays. It never finishes drying the grid and never goes back into operational mode. I've cleaned the grid thoroughly, as well as the wires and the unit as a whole. The grid is completely dry. Any hints or clues as to why it keeps thinking the grid is wet? How do I get it to function properly? Thanks!
I had the same problem with my GP. It has worked great for four years and only recently seemed to get stuck in this drying cycle. I cleaned the grid many times, cleaned the wires, cleaned the whole unit as much as I could to no avail. The trick: You need to clean the two metal prongs and surrounding area that insert into the bottom of the grid, when you inserrt the grid. they are sharp like nails, so take care. Use an alcohol based cleaners and clean the prong and around each base. This fixed the problem for me and she's back up and running well.
Posted on Apr 22, 2009
may they all burn in hell.
Posted on Sep 01, 2008
I found the voltage multiplier was the problem. The black module with the two spikes that the grid sits on. I had a spare unit for parts, and replaced the module... Problem solved. Now does anyone know where you can buy spare parts ?
Posted on Apr 20, 2015
I found a fix. in the back are these metal strings that run along the unit inside. Take the back cover off and you'll see the strings and they may be caked with rust. I took a few piece of cotton and some rubbing alcohol to clean the strings. (Be careful not to break them), After all the white residue was removed, I turned it back on, It sparked a few times at first and went red. I tried it again and several sparks again, but after that, it started working again!!! See if that helps
Posted on Mar 17, 2009
I just had the same problem, saw that it was a big issue and decided to "go for broke" to fix it. I took care to notice exactly which "blade" was causing the spark and tried wedging it with paper, plastic, rubber; all to no avail. Then I decided what the heck, I took a pair of needle-nose pliers and ripped out the metal blade at the bottom where the spark was occurring and folded it back against itself so that it was no longer "seated" into the bottom of the unit where the sparking was occurring. I took care to bend the parts back in line with the blade so that lined up and could be removed and replaced into the unit without scraping anything. When I put it back in, there was one last "spark" then, voila; it was fixed - no more "drying" indicator, it's working again!!! Please let me know if it works for you too.
Posted on Aug 05, 2008
This totally sucks. My Hybrid GP is useless. Same problem as Bull Man. I can't believe I was such a ****** to spend so much money on a piece of garbage. No wonder Sharper Image is out of business!
Posted on Jul 08, 2008
I posted my problem here on Nov. 26, 2007 and haven't found any new information on repair. While doing Christmas shopping, I learned that Sharper Image has a 1-yr warrenty and a 3-yr replacement guarantee for product with original cost under $500. The replacement costs for the same "refurbished" Hybrid GP model is $49.95. Considering the failure rate for Hybrid GP and difficulty in getting repair info, I exchanged for a less costly model, Quandra, to off set the replacement cost. Mostly, I chose the Quandra for its ease in maintenance as I don't plan on going back for another replacement! The Quandra has only 3 blades to wipe, not multiple hard-to-reach slots.
Replacing the unit was quick and easy. I took the borken unit back to the Portland, OR store, where I made the purchase with no receipt. The sales person pulled up the transaction and verified that the unit was purchased by me within the last 3 yrs. I walked out the store with a "refurbished" model of my choice. I didn't pay any additional amount and am very happy with the Quandra.
Posted on Jan 03, 2008
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