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How to recharge my tom tom online - Tomtom GO 720 GPS Receiver

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By online, I'm assuming you mean connected to your computer (via the USB port).
Just power on your GPS, then connect your GPS to your computer, using the USB port, and decline the CONNECT to Computer prompt. The GPS will then still be plugged into the USB port and the battery will be charged.

Posted on Oct 17, 2013

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Can the Tomtom recharge wheh the car is not in use - eg in the garage


No, then tom tom cannot recharge when the car is not on. You need to turn on the car before your tom tom can charge. The battery gets to charge the tom tom when in use. Once the car is turned off the gps will not charge. You can try out a practical by turning off your car and plugging the gps to see if it will work. Or the cigarette lighter, does it work when the car is turned off. Since the cigarette lighter does not turn on when the car is off, then it means it gps cannot charge once the car is turned off.
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The internal rechargeable battery has failed; they don't last forever.

Just search "TomTom One XL battery" and you'll find the the parts and step by step guidance on what to do.

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Hello :

I recommend you to replace the battery . The battery could be dead [ can't be recharged anymore ] even if it shows that it's recharging .
If replacing the battery didn't solve the problem , then i would recommend you to replace the your device with new one , since you still have the guarantee .

PLEASE DON'T FORGET TO RATE !

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Try recharging the battery in the car, and also at home with the USB cable.
If you see that it does not hold charge in both case, then you may conclude that the battery is defective. You should compare the TomTom claims with the actual result.

If battery is defective, you should be able tp replace it. Go to the TomTom onlibe store.

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You have another option. Connect the GPS unit to a USB port on a computer. And please use the USB cable supplied with your unit.

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