Question about Canon imageRUNNER 5000 Copier

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Scan and Send not sending - CAnon Image runner Advance 5045 - was working 3 weeks ago - not working now

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  • 21 Answers

Working 3 weeks ago. well, something must have changed in your network since then, check smtp server with your mail provider if it is scan to email. if it is scan to the file, check firewall, ip addresses, destination folder, login and passowrd to the destination pc.

Posted on Feb 17, 2015

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Posted on Jan 02, 2017

SOURCE: Can't scan to email for a Canon ImagineRunner C2550

You need to set the scan settings in copier settings 200dpi 300dpi color or black and white....

Posted on Jul 17, 2008

  • 168 Answers

SOURCE: Can not scan documents using Canon Image Runner 2200

you need to down load the network scan gear tool www.imagerunner.com support downloads office /production then look for canon network utilities... down load scan gear tool [ not color}this file will have to be unzipped then run it... this will set a program in your program files open the one that says scan gear tool when opens either type in the device ip adress or you can select discover. once you do this you select it as the scanner in your scanning software Adobe Pro etc. you also must select scan on the copier then online before scan will happen

Posted on Dec 17, 2008

color_50
  • 22 Answers

SOURCE: ROM Error for Canon Image Runner 2010F

When the ROM Error message is displayed on the control panel, this will indicate an issue with the Flash DIMM on the Image Processor PCB.
re-flash the system software for that specific model. If system software does not resolve the error, replace the DIMM Assembly. When replacing the DIMM, you may be required to flash the system software to it's latest version.

iR 2010F FG6-9454-000, Dimm assembly.
As a temporary work around, power on the iR while holding down the STOP key. This may boot the iR to a ready state and copies can be made.

Posted on Mar 14, 2009

  • 153 Answers

SOURCE: Scan documents on a network folder

yes it is providing it has a send kit installed on the machine, its called windows SMB scanning, and fairly easy to set up should be in your user manual on how to do it.
Canon Tech

Posted on May 20, 2009

iservice
  • 318 Answers

SOURCE: Scanning and send to email

  1. Setup your mailserver IP address in the smtp server addres and asign a mail address in the same domain.
  2. Make sure sure your copier is register with a send kit that your obtain from the dealer.

Posted on Jul 03, 2009

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