Question about Plantronics CS60 Professional Headset
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Posted on Jan 02, 2017
SOURCE: Best Buy: Plantronics Problem
James, plug the phone cord that comes out of the back of the CS55 base into the handset port of the Cisco phone, not the headset port. Then plug the coily cord from the cisco receiver into the front of the CS55. Don't use the "Headset" button on your Cisco phone, just lift the receiver off.
Posted on Apr 28, 2009
SOURCE: Plantronics CS60
1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.
2. Make sure your speaking (transmit) level is not too low. First, try increasing the volume on the telephone. Secondly, the master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.
3. Double check the battery has a full charge. To check press down on the headset into the base station to ensure it is in the base in the correct position.
The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.
3 hours = full charge
Posted on Jul 18, 2009
Echo is usually caused by the transmit (speak) level on the unit being
set too high.
1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.
2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.
3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.
4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.
Posted on Jul 18, 2009
The following is a cut from Plantronics web site. I hope it helps, It's just possible you have missed a setting, such as the mute switch.
The CS50 has both transmit (how you are heard) and Receive (how you hear) controls on the unit itself.
The Master Transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.
The Master Receive setting is on the back of the base (below the picture of the microphone) there is a 1234 switch 1 being the highest setting and 4 being the lowest setting. You can fine tune this setting by using the volume control on the headset itself. This is the rocker volume wheel on the back of the headset (opposite of the microphone).
The headset volume control also doubles as a mute switch if you press it in, instead of rocking it back and forth.
There are also configuration settings on the left hand side of the base. This is a dark grey dial with a 1234 on it. There are notches to the right of this dial. Whatever number is lined up with the notches it what setting you are on.
This needs to be set to the clearest setting.
There is a silver button on the headset itself which is your “Talk button”. This is what you press to use the headset and or transfer the call from the headset back to the hand receiver.
There is also a switch on the right hand side of the base which is your the IntelliStand feature.
When the CS50 is used in conjunction with the HL10 handset lifer you can enable the IntelliStand feature.
The IntelliStand feature senses when the headset has been removed or placed into the CS50 base unit which automatically activates the Handset Lifter and enabling headset/handset mode to answer or end the call.
There is a switch towards the bottom on the right side of the base unit that will switch the IntelliStand feature On and Off.
Posted on Apr 11, 2010
SOURCE: I have been using Plantronics
this is a normal reaction ..specially on a wireless device ..the idea is to lower the volume into the computer ..(to max 80%)..and also get into the volume control by double clicking on the speaker icon in the task bar ..and in here look at the mic volume
if there isnt any volume section for the mic..than click options ..than properties..and from the list tick the case for mic in ..and will list the volume for mic..
if the advanced function is on ..check into the advanced under the microphone it is started the mic boost function ..if it is ..and you want to keep it for a better mic reception ..than you have to put the mic on mute to eliminate the static noise..
THis should not mute it for good..but you can make a trial to be sure..
If the advance boost function is on ..and the muting puts it out for good..the choice is to get rid of the boost but usually works if you mute it ..cause only mutes the noise ..
let me know if you didn't understood anything ..
Posted on Sep 03, 2010
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