Question about D-Link DCS-6620 Network Camera

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Dcs-6620 camera no network connection. needs to be repaired

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  • D-Link Master
  • 27,725 Answers

Click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark ?
right click to reinstall drivers or update driver xp.
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer
If you still have no webcam installed
Run the "Add a device"application, accessed by clicking on the "Start" button, opening the "Control Panel," and then double-clicking on "Add a device."
The "Add a device" window will open and Windows will search for devices connected to your system but not installed.
Click on the webcam name that shows in the search box and then click "Next."
Choose whether you want Windows to search for the webcam device driver using Windows Update over the Internet, or if you'd prefer to have the device manager search for the driver using a disc supplied by your laptop manufacturer.
Most drivers can be found on the system recovery disc included with your laptop, if you choose to add the driver from the provided disc.
Place a check in the box next to your choice and then click "Next" to continue.
Wait while Windows searches from the driver using Windows Update, if this was your choice.
An active Internet connection is required for Windows to successfully do this. Allow the computer to install the driver and then reboot the system for the webcam to become recognized by the system.
Otherwise, you can use the system recovery disc or a driver downloaded directly from your laptop manufacturer to install the driver without using the Windows Update search feature.
Open the CD/DVD-ROM drive and insert the system recovery disc, or place the driver downloaded from the manufacturer in an easily accessed file directory on your PC, such as on the desktop, or in your "My Documents" folder.
Choose the option "Install the software automatically (Recommended)" in the "Add a device" application, and press "Next" to begin searching for your webcam driver.
The hardware wizard will search the system recovery disc and install the driver automatically. Press "Finish" to close the wizard and then reboot the computer to allow recognition of the webcam.
Choose the option "Install the software manually" in order to browse to the driver location where you saved the driver and install it from there.
Use the opened file manager and locate the driver.
Click the "Next" button to install the driver, then reboot the computer to add webcam functionality.

Posted on Aug 01, 2013

6 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: DCS-6620 locks up and will not Pan and Tilt

dcs6620 is not wireless , thats the dcs6620G

Posted on Oct 13, 2007

scrodamoon
  • 659 Answers

SOURCE: D-Link DCS-G900 Network Camera setup

http://www.dlink.com/products/?pid=270

go here and on the right under support resources select application.

Posted on Aug 12, 2008

  • 177 Answers

SOURCE: I can't establish a remote

Welcome to FixYa! and Happy New Year,

Sorry i couldn't Help before- It might be the Webcam. In that case Take it back for a full refund!

--P3NGYJ03

Posted on Dec 31, 2008

  • 1 Answer

SOURCE: d-link dcs 6620 Camera

If you are using Trend Micro Virus protection It will cause the video to be blank.

Posted on May 17, 2010

yooperbud
  • 8637 Answers

SOURCE: No image on my DCS-6620

Not sure what image you are looking for on the browsers.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud


Posted on Jun 24, 2010

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I am looking for someone to repair 4 DCS-6620 cameras. It isn't a sofware problem it is hardware that needs to be fixed. Example camera came off base.


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http://www.dlink.com/products/?pid=270

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Wireless installation for DCS-5220


Plug in the network cable first and make sure the following settings are correct:

1. SSID is the same and set to broadcast
2. You are using the same WPA AES password as the router (or WEP password if you are using WEP)
3. The wireless antennae is connected
4. The camera is located not to far from the router

After that, remove the network cable and restart your camera.

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You need to NAT first. Just NAT internal ip :internal port with External IP :external port.

May 11, 2008 | D-Link DCS-6620 Network Camera

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D-link dcs 6620 Camera


If you are using Trend Micro Virus protection It will cause the video to be blank.

Sep 14, 2007 | D-Link DCS-6620 Network Camera

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DCS-6620 locks up and will not Pan and Tilt


From wat ya say it seems to me that you are loosing ya signal sometimes? perhaps a "Better" antenna on the Base unit may help, one with a "High Gain" Also perhaps ya need to check and clean any connections etc. Hope that helps.

Jul 01, 2007 | D-Link DCS-6620 Network Camera

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