Question about HP Photosmart 5520 e-All-in-One Printer

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I have a HP photosmart 5520 copier. It is cutting off about one inch off the top and bottom of the document and is printing everything in red. The document has red green and black colors on the original.

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6ya6ya
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Posted on Jan 02, 2017

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  • 16 Answers

SOURCE: HP Photosmart C6180 All-In-One Is printing All Documnets Faded Colors

Try to clean your printheads or check the level of your inks, maybe you are low on inks. Operating system does not affect any printing outputs as I know. Check your inks also coz HP cannot guarantee the quality or reliability of non-HP ink. If ink cartridges have been refilled, try replacing them with genuine HP ink cartridges.
If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale.
Replace any empty print cartridges. To check ink levels, follow the steps below.

  1. Press the Setup button.
  2. Press the down arrow button until Tools is highlighted.
  3. Press OK .
  4. The Display Ink Gauge selection should be highlighted. Press OK and the ink gauge will display.
OR try calibrate the color:
  1. Open the printer Toolbox :
  • Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
  • If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
  • Click Settings .
  • Click Print Settings .
  • Click Printer Toolbox .
2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
If the steps above did not help, clean the print head.
  1. Open the All-in-One Toolbox :
    1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
    2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
Please let me know if these steps helped you or not. Thanks

Posted on Jan 05, 2008

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wayneard
  • 1901 Answers

SOURCE: Custom Paper Sizes for HP Photosmart C3180

I have a 3100 series HP. On it you select "Properties", then the "Features" tab. On that tab, there is a "Resizing Options" menu item. It has a drop down menu with "Letter", "More...", and "Custom" choices. There you can define the size.

Posted on Oct 15, 2008

dixibabe82
  • 54 Answers

SOURCE: HP c3180 color printing problems

I would definitely start by printing a self-test page. With your model press and hold the Cancel button and then press the Start Color Copy button and then release both buttons. When this page comes out you should be able to identify the 4 different color sections...black, cyan, magenta and yellow. If any of these seperate areas are choppy or non-existant, you need to replace your cartridge. Here is a link that will show you examples of what you should/shouldn't see on the self-test report.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00661556&lc=en&dlc=en&cc=us&product=1146331&rule=25470&lang=en

Posted on Mar 30, 2009

  • 1 Answer

SOURCE: HP 7410 streaks when using auto document feeder to make copies

Lift the cover of the fax/scanner/copier. The glass area has 2 sections, a small section and a large section. Clean the small glass section with damp cloth. I had 3 black streaks caused by 3 black dots on that glass. I also cleaned the rollers on the ADF, but that was not the problem.

Posted on Jun 27, 2009

  • 1 Answer

SOURCE: Last print line of any doc printed with HP J6480 is cut off

I had been experiencing this problem intermittently for some time, so I finally got a hold of HP support and with the second support technician, I did get a solution that worked for the document I was printing at the time. When Printing, click Printing Preferences, click the Advanced tab, under the Printer Features section, set Minimize margins to On. Per the technician, 'The printable area of the product increases (bottom margin 12 mm to 3 mm), so that printing closer to the edge of the paper.'

Also, he recommended using the printer's Print Preview option under same the Printer Preferences window. When I did, I did in fact see the document's bottom paper being 'cutoff' with the old settings (i.e., Minimize margins Off), with it On, it look okay.

Hope this helps. Let me know if this works for you.

Posted on Aug 17, 2009

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If you have mac 10.4 or older;
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Cheers

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