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Hoover nextra HN662 not finishing cycle and error lights flashing

Posted by Anonymous on

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Error message EC03 appears on cotton cycle after 5 minutes into wash

I found the basic instructions that came with the washing machine and found that you need a screwdriver to undo a screw to remove the filter cover. I then gradually released the filter cover to empty the water out of the machine in small quantities into a shallow tray. I was then able to remove the filter and clear it of 2 x 20p pieces and a load of gunk. I then removed the 'washable' floormat from the drum as the rubber backing from the mat was crumbling and probably not helping the filter. Filter cleaned and cover screwed back in, mat in the bin, and everything working fine since.

I did try ringing the customer support number and after pressing loads of keys to select appropriate options; confirming my address, postcode, name, date of birth, email address, mothers maiden name, what the kids had for breakfast etc, I was allowed to ask how to get the filter cover off. Apparently this is a technical query and would involve arranging an engineer to call. I declined this very kind service option and opted for a screw driver, common sense and a positive attitude. Worked for me! No blood shed, a tiny bit of sweat whilst trying to get through on phone, and only tears of joy when I fixed it all by myself.

Posted on Jun 02, 2009

FitzOriginal
  • 842 Answers

SOURCE: hoover nextra hnf2137 wont drain

Take a look at my article http://www.fixya.com/support/t3144835-not_draining_water_not_spinning Hope this helps

Posted on Feb 02, 2010

rylee_smith
  • 8619 Answers

SOURCE: Hoover Nextra HNF2127 washing machine. Lights flashing at finish

Hi


Thanks for using FixYa. The start and pre-wash usually flash due to a clogged drain hose or the water pump. You’ll need to drain the water out of the base and also check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine). If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Posted on Feb 18, 2010

  • 6277 Answers

SOURCE: My Hoover Nextra Optima will

Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.

Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Sep 18, 2011

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Hoover Nextra HNF2127 washing machine. Lights flashing at finish


Hi


Thanks for using FixYa. The start and pre-wash usually flash due to a clogged drain hose or the water pump. You’ll need to drain the water out of the base and also check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine). If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

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The 'Start' & 'Pause' LED's will flash together to indicate the error code. You have to count the flashes within each 15 second period to get that error code. The start and the pause LED's will flash together at 1Hz (i.e 1 flash per second) within that 15 second time frame, then will continue and show again within another 15secs and so on.

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2 Flashes = Fill time-out
3 flashes = Drain time-out
4 flashes = Overfill fault presure pipe blocked
5 flashes = NTC error
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