Question about Retail Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Sharp cash register XE-A41s
Hi. turn key to OPX/Z mode. Press the receipt button. Turn back to REG mode. Now when you want to issue a receipt, press the receipt button.
Posted on Jun 23, 2008
SOURCE: Royal alpha 601 sc cash register
Hmm. That is almost NEVER a paper problem, so forget about that.
It is always difficult to diagnose head problems without seeing the machine.
It can be a dirty thermal head, but that's not common unless something has been spilled on it. If you want to try cleaning the head, open the printer, and find the head. It is usually a small aluminium block that clamps against the paper when the printer is closed. it will always sit against the front of the paper. On that block, you will see tiny lines all very close together. They go to a connector at one end, and a thin black line at the top of the head. Wipe this black line firmly with a dry cotton bud.
Here is a picture of a thermal head:
Just above the light brown strip, you can just see the black line. This is what you would rub clean.
Otherwise, make sure the paper is clamping hard against the head while closed. If the clamp is not pressing with the same force at both ends of the head, then you will miss some printing. Try pressing against the back of the paper at the head while it prints, and see if it prints any more than before, then you know if your'e on the right track.
Hope this helps.
Posted on Aug 18, 2008
Please make sure that you have the right paper roll.
Your machine takes a thermal paper roll, which means it actually burns the print into the surface of the paper as opposed to printing with a ribbon or ink roller like other makes.
The thermal paper will only show a print on one side of the paper, in other words if you do indeed have the right roll and it is in upside down you will get a blank printout.
An easy way to see if it is the right paper hold the roll in your one hand and scratch a line with the thumb nail of your other hand accross the surface of the roll,if you get a black line on the paper then it is the right one, otherwise you have what we call a "bond" paper roll and it will not work in your machine.
If you got the "black line" with your thumb nail, then lift the printer head arm (green lever) place the roll in position with the paper rolling out from the bottom of the roll towards the front of the machine, pull the paper out past the catch mechanism and close the printer ****.Tear off the excess paper and replace the printer cover.
You should be ready to go ahead with sales.
This should solve the problem .
Posted on Oct 18, 2008
I was wondering if you ever found the solution to your issue, as I am having the same one. I have the SW20 Swintec manual and it does not help with troubleshooting.
Does anyone have any ideas?
Posted on Jun 07, 2010
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