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Access denied The router/motem works fine but when i go into the service menu it tells me that the internet connection is 'denied'

Posted by Anonymous on


6 Suggested Answers

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Posted on Jan 02, 2017

  • 143 Answers

SOURCE: Router says connected but I can't access the internet

Ok... I see two people here with what appears to be the same issue, however "Guest" seems to have a more specific problem. I want to clear that up first.

To "Guest":
You are confusing your ETHERNET (Wired) connection with the Wireless connection. If it says that "a cable is unplugged" then it is refering to your ETHERNET connection. (Also known as "Local Area Connection" by default.) If you are not going to be connecting your laptop to the router by way of an ethernet cable, then you can actually disable that ethernet port by right-clicking it in the "Network Connections" window and selecting "Disable". (This is how it is done in Windows XP. Windows Vista is a little trickier for some reason.)

If you are showing a strong signal after that, it means that your Wireless adapter is still working correctly. Make a new attempt at connecting to the wireless router by finding the name of your router in the list of available wireless connections and clicking Connect.

If your router's SSID (name) does not show up in that list, then it may be secured as per the default settings. The newer models of the WRT54G router have a button on the front that you can press to temporarily disable wireless security so that you can log onto the router and make your settings. Look on the front of your router for the "CISCO" logo near the front-left. It is illuminated by an orange glow. This is to enable SES or "Secure Easy Setup".

Pressing this button will turn it white and it will probably blink, too. While this light is white, you should be able to find the router on the list. But it will be called something different. It should have random numbers and letters as the router's ID and should show a fairly strong signal.

This is a temporary connection. This gives you enough time to log on to the router and change it's settings before the open connection times out.

To make all of this as easy as possible, I would make sure to do two things:
1.) Use the RESET button on the router to set it back to factory defaults.
2.) Make sure you unplug your cable modem and plug it back in before reconnecting it to your router.
3.) Make sure that you leave all default settings for all network adapters in Windows.
4.) If you have connected your laptop to other wireless networks called "linksys" in the past, it may have the settings of those previous routers in the history that Windows keeps for all wireless connections. You can find that list and CLEAR IT by right-clicking the little icon in the lower-right corner of your Windows task bar and selecting "Open Available Wireless Networks" and finding the list on the left side of the next screen.

I can't advise on much beyond that until I know the results of this procedure. But it sounds like both of you are having the same issue. Here's a tip:

For now, ignore ANYTHING that says, "Local Area Connection". That has NOTHING to do with wireless. That is the WIRED connection. (Ethernet.)

I'll watch here.


Posted on Nov 04, 2007

  • 21 Answers

SOURCE: Wireless and internet

1. Make sure that wireless settings are properly synchronized.
>> ssid/security key.
2. Check your computers wireless connection status
> Make sure that it is set to "obtain ip address automatically)
3. If still not working if computer is set to obtain ip automatically, try assigning static ip on wireless pc
> You need to know your router's ip address and dns
4. Disable firewall on wireless pc.

Posted on Jan 26, 2008

  • 1 Answer

SOURCE: connecting using wireless

I don't believe Zyxel supports only Zyxel products. Finally, after analyzing the problem between the zyxel and the router, I found a solution that worked and allowed me to network both wired and wireless connections here at home. Set your router to auto-dhcp settings. Clone the MAC address of your computer. After this is done, put OFF first the router but make sure that the cable from the router WAN port is attached to the modem already. Then, put ON the zyxel and wait until it is fully functioning (2 lighted LED lights) before you switch ON the modem. Let both units (router and zyxel modem)synchronize first about a minute or so. Then connect/put ON your computers.

I found the above procedure to do it step by step so as to avoid conflict signals during synchronization which seems to be causing the non-internet connection.

Hope this helps!

Posted on Jun 17, 2008

  • 91 Answers

SOURCE: URL Filter Configuration

Ok, sounds to me like the security settings on your laptop for the wireless network card are configured in HIGH safety mode. The easiest way to resolve this is to:

1. goto control panel (start - settings - control panel)
2. open network connections
3. right click and select PROPERTIES on your wireless network connection
4. click on tcp ip (interent properties) double click it
5. goto advanced button (lower right hand side)
6. options tab
6. goto properties button for ip filter
7 uncheck (if checked) Enable ip filtering

that should fix ya up.

Posted on Dec 30, 2008

Rajan Solank
  • 62 Answers

SOURCE: computer and wireless router being connected but no internet


To reset the Modem all you have to do is to get a Paper Clip or any object that is like a paper clip then just turn your router to the place where the LAN cables are and just nearby you will see a small button that is abit hidden , so just press that and while pressing it for 5seconds, remove the power cable and plug it back while the clip is still being pressed in the reset button.

Remove that clip from there and you should be able to see that your power light on the router is blinking, wait till it get stable, then all you have to do is login with going to then enter the default username and password which is either admin, admin, or root, password. or root, admin

Then just configure your router again and all shall be well.

Hope this helped you.

Posted on May 26, 2009

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