Question about Ricoh Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: ERROR CODE SC997 COMING UP
SC997 is an application error that seems to like to show itself on occasion, it's not considered serious. It tends to show up when scanning, and it basically means the copier couldn't do what you just asked it too. A hard power cycle clears it and in many cases it doesn't come back. I would ask your tech the next time he's out to update the firmware. The problem with that though is that your particular model uses the older flash cards to flash firmware and most techs don't have them or know how to use them.
Posted on Jun 18, 2009
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