Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
I held down the stop butten for five seconds and now it seems to work fine. Perhaps this could help you.
Posted on Dec 19, 2007
hi steve... the solution to your problem is a costly one. the printer keeps in memory 2 cartidges for colour and 2 for black, when a third is placed in the printer the first one is deleted out of memory same for the colouredand same for the black... therefore you need 3 cartridges each to do the trick.
eg. if you want to use colour cartridge #2 then 1st place colour nuber 1 or 3, then turn it on let it reads, then open door and place in colour number 3 or 1 let it read, then take out and place in coulur number 2 and it will see it as new
Posted on May 01, 2009
I think you purchased a black cartridge with bad electronics. Basically your cartridge can't communicate with your printer and you should exchange it for a new one. There is no way to "fool" your printer into accepting refills with bad electronics. What you can do is when you get the message that you aren't using genuine cartridges and it won't be able to estimate ink levels is to check the box indicating to ignore the ink levels.
Posted on Dec 28, 2009
turn on/off, unplug, plug in, should reset configs.
take all the paper out, put half as much back in.
check the rollers to make sure no paper or particles are stuck.
go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats. or take cartridge out and put back in to insure in securely.
lastly, go to web site of printer model and check site for trouble shooting if this does not work above.
hope this helps and good luck
Posted on Apr 29, 2010
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