Question about Brady LAB PAL Thermal Label Printer

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All Ink: The LABPAL has been working fine. But today when I switched it on: First only half the characters printed. On second print I just got a series of lines. Then just a big block of black ink. I've tried switching it on and off, changed the label cartridge and I'm still just getting solid blocks of black ink. Any ideas?

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  • Francesca Nicholls Jul 31, 2013

    Thanks Ernesto, but there's no utility maintenance, or I don't know how to access it. The printer is a self-contained unit, and does not attach to a computer

  • Francesca Nicholls Jul 31, 2013

    Changing the amount of text doesn't change the size of the block of ink, but changing the label size (e.g.Hz0.6ml to Hz2-4ml) does alter it. So it's clearly getting some info, but not all!

  • Francesca Nicholls Jul 31, 2013

    Having read some other similar problems, I've checked the contact pins. They seem to be fine and when I tried a brand new cartridge, I saw the small scratches the pins made on the cartridge chip, so there's no doubt about the contact!

  • Francesca Nicholls Jul 31, 2013

    And now it's working again and I have no idea why!

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Use the utility maintenance printing coming in the software printing and execute the maintenance head, etc and fix it.
God bless you

Posted on Jul 31, 2013

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