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Self Testing Hi After I've created a new user, then all user names were lost. So I tried to reboot my NAS. But now it cannot boot up and it display "self testing" for very long time. So I tried to shut down and restart NAS but it didn't help me to solve this problem. Please help me solve my problem if you know because all my data are in my NAS. Thanks.

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  • Anonymous Nov 28, 2008

    me too

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Ouch... You didn't say who's NAS device it is? It sounds like you may have a firmware issue on controller. You may need to reset the controller to the factory defaults. I'd suggest that you contact the manufacturer for details on how to do so. They should also have details on how to recover your data. If you can let us know what kind of a NAS device it is, maybe we can find more details on it.

Posted on Sep 08, 2007

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Posted on Jan 02, 2017

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1 Answer

Can't log in with password


You can boot from the install CD/DVD that came with the Mac, there's a reset password tool there. Or if it's a new Mac, from the Recovery partition via Command + R when you restart.

You can also reset a forgotten Mac password without a Mac OS X installer CD/DVD or recovery partiton. This is basically the be-all-end-all approach if nothing else works, because it's guaranteed to get you back into a Mac when the other options are not available, and it works for all versions of OS X. The steps may seem a little intimidating but it's easy if you follow them exactly:

Stage 1) Boot into Single User Mode and remove a setup file
  • Restart the Mac holding down the Command+S keys, this will take you into Single User Mode and it's Terminal interface
  • You'll need to check the filesystem first, type the following command exactly, followed by the enter key:
  • fsck -fy
  • Next, you must mount the root drive as writeable so that changes will save, type the following command exactly, followed by the enter key:
  • mount -uw /
  • Now, type the following command exactly, followed by the enter key:
  • rm /var/db/.applesetupdone
  • After removing the applesetupdone file, you need to reboot, type 'reboot' and hit enter.
Stage 2) Create a New User Account upon System Boot
The hard part is now over, no more command line. In this step we just create a new user account as if you just got a new Mac:
  • Upon reboot, you will be presented with the traditional "Welcome Wizard" startup screen just like when you first get a Mac
  • Follow the welcome wizard and create a new user account - making the account name different from the account whose password you want to recover, make this new user account is an Administrator
  • Continue on and boot into Mac OS X with this newly created user account
Stage 3) Reset the Forgot Password via System Preferences
Now you just need to reset the forgotten user account password using the Accounts control panel:
  • Once you are booted into Mac OS X, click on the Apple logo and then navigate down to "System Preferences"
  • Click on the "Accounts" icon in System Preferences
  • Click on the Lock icon in the lower left corner of the "Accounts" preference window and enter the newly created user credentials, this enables you to change other user accounts and reset other users passwords
  • On the left side user panel, select the user account containing the forgotten password
  • With the user of the forgotten password account selected, click on the "Reset Password" button
  • Enter a new password for that user, be sure to include a meaningful hint so you don't forget it again!
  • Close System Preferences and reboot the Mac
  • You can now login to the previously inaccessible user account using the newly reset password! All user files and settings are maintained as before the password was forgotten
Now you can delete the temporary account you created to reset the users password. This is probably wise for security purposes.

Thanks, John

Mar 02, 2015 | Computers & Internet

1 Answer

Can't unlock admnistrator macbook pro i7 4GB RAM


Boot into Single User Mode and remove a setup file
  • Restart the Mac holding down the Command+S keys, this will take you into Single User Mode and it's Terminal interface
  • You'll need to check the filesystem first:
  • fsck -fy
  • Next, you must mount the root drive as writeable so that changes will save:
  • mount -uw /
  • Now, type the following command exactly, followed by the enter key:
  • rm /var/db/.applesetupdone
    reset-forgot-mac-password.jpg
  • After removing the applesetupdone file, you need to reboot, type 'reboot' and hit enter
Stage 2) Create a New User Account upon System Boot
You aren't finished, but the hard part is now over - no more command lines, you'll now be in the familiar Mac OS X GUI to finish the password reset process. In this step we just create a new user account as if you just got a new Mac:
  • Upon reboot, you will be presented with the traditional "Welcome Wizard" startup screen just like when you first get a Mac
  • Follow the welcome wizard and create a new user account - making the account name different from the account whose password you want to recover
  • Continue on and boot into Mac OS X with this newly created user account, this new user account is an Administrator and has administrative access
Stage 3) Reset the Forgot Password via System Preferences
You are almost done, now you just need to reset the forgotten user account password using the Accounts control panel:
  • Once you are booted into Mac OS X, click on the Apple logo and then navigate down to "System Preferences"
  • Click on the "Accounts" icon in System Preferences
  • Click on the Lock icon in the lower left corner of the "Accounts" preference window and enter the newly created user credentials, this enables you to change other user accounts and reset other users passwords
  • On the left side user panel, select the user account containing the forgotten password
  • With the user of the forgotten password account selected, click on the "Reset Password" button
  • Enter a new password for that user, be sure to include a meaningful hint so you don't forget it again!
  • Close System Preferences and reboot the Mac
  • You can now login to the previously inaccessible user account using the newly reset password! All user files and settings are maintained as before the password was forgotten
Optional: If you'd like, you can delete the temporary account you created to reset the users password. This is wise for security purposes.

Nov 08, 2013 | Apple 17" MacBook Pro Intel Core i7...

1 Answer

Unable to login to SmartNAVI how can I reset to factory defaults to create a new user name and p[assword?


The user manual for this device is available on the manufacturers website. Promise NS4600 manual.

The instructions (with pictures) are on page 197 of the manual (or page 209 of the PDF).

"To reset the Administrator's password:1. Verify that the SmartStor is fully booted.
2. Insert your reset tool into the reset button hole on the back of the SmartStor.
3. Press and hold the reset button for eight seconds, until the System Status LED flashes three times. The Administrator's password is now reset to admin."

Oct 23, 2013 | Promise SmartStor NS4600 4TB 4 x 1000GB...

2 Answers

I just bought a used Antec EA 380 PC. \r\nHow do I re-set the user name and password ?


If you know the current user name and password, log on to windows, go to control panel, go to users, create new account, create new account and add password. Reboot using the new user name and password.Then go into control panel and delete the old user. That should fixya up.

Apr 25, 2011 | Computers & Internet

1 Answer

Hi.i cannot get to my laptop because i forgot entry password


You can salvage your old user account by logging on as the "Administrator" user. Once you're logged in as the admin, you can reset your old user password. The Administrator user (by default) is similar to a "superuser" and has the highest access level to reset any user password. If you don't know what your Administrator password is, you can reset that by rebooting into Safe Mode.
The best option here is to reset your account password. You can do this using either 1 of the 2 methods suggested by Microsoft Knowledge Base article #321305. In my opinion, the second method described on this page is most likely the easiest route: Reboot Windows in Safe Mode. Click Start, and then click Run. In the Open box, type the following command, and then click OK: control userpasswords2 Click the user account that you forgot the password for, and then click Reset Password. Type a new password in both the New password and the Confirm new password boxes, and then click OK. Good luck! Side note: To access Safe Mode, Click Start -> Shutdown (or Turn Off), and choose 'Restart'. Once the computer restarts, press F8 repeatedly on the keyboard until a Boot Menu appear (this *must* be done before the Windows boot screen appears). Finally, choose to boot Windows in Safe Mode and press Enter on the keyboard.


You can reset a lost or "forgot Windows password" with 4 methods below:
1. Another valid administrator account which can normally log on.
2. A password reset disk or a repair disc, which is created in advance ( before you lost password ).
3. Third-party software to create a bootable password reset CD/DVD or USB, like "Windows Password Breaker".
4. Re-install. Will lose data.

Feb 20, 2011 | Computers & Internet

1 Answer

I"ve created a password on


You can salvage your old user account by logging on as the "Administrator" user. Once you're logged in as the admin, you can reset your old user password. The Administrator user (by default) is similar to a "superuser" and has the highest access level to reset any user password.
If you don't know what your Administrator password is, you can reset that by rebooting into Safe Mode.

The best option here is to reset your account password. You can do this using either 1 of the 2 methods suggested by Microsoft Knowledge Base article #321305. In my opinion, the second method described on this page is most likely the easiest route:
Reboot Windows in Safe Mode.
Click Start, and then click Run.
In the Open box, type the following command, and then click OK: control userpasswords2
Click the user account that you forgot the password for, and then click Reset Password.
Type a new password in both the New password and the Confirm new password boxes, and then click OK.
Good luck!
Side note: To access Safe Mode, Click Start -> Shutdown (or Turn Off), and choose 'Restart'. Once the computer restarts, press F8 repeatedly on the keyboard until a Boot Menu appear (this *must* be done before the Windows boot screen appears). Finally, choose to boot Windows in Safe Mode and press Enter on the keyboard.

Feb 15, 2011 | Computers & Internet

3 Answers

I lost my user name and password to windows xp professional. How do I create another password?


If you have lost windows password, the best thing for you is creating a password reset disk.Actually,when you add a password to your pc,the first thing you should do is creating a disk in case you lost the password.But how to make a password reset disk after you have lost the password ? Follow these
You need to prepare:
1:A blank CD/DVD or USB flash drive
2.A computer which can link to internet
3.A program called Windows Password Key
Then let's begin
Step 1.Login to a PC which can link to internet,Download and install the program from http://www.lostwindowspassword.com in that PC
Step 2.Run the program and burn to CD/DVD OR USB flash drive
Step 3.Turn to your locked PC,insert the newly create CD or USB to your drive.Reboot the Computer and then follow the instructions,it is very easy to use.

Dec 04, 2010 | Computers & Internet

3 Answers

I lost my pass word, how can i get it or change it


there are ways,but very complicated,easy way is to reload windows

Nov 23, 2010 | Computers & Internet

2 Answers

Load new apple mac software powerbook g4 15'


Try using no password by leaving it blank. If that does not work then boot from your OSX install disk and reset the password from the menubar.

Jan 31, 2009 | Apple 15" PowerBook G4 Aluminum 1.67 GHz...

2 Answers

Will not boot completely


Hi dalenaftzger, windows can not load your primary partition. One of your partition is damaged. Dell
Hi dalenaftzger, windows can not load your primary partition. One of your partitions is damaged. Dell systems have more than one partition on their hard disk drives. Two partitions are hidden. Try this;
Start up the computer and press F12 key to give you the boot-up options.
Insert Windows Installation/Recovery CD into your CD-ROM. Choose CD-ROM boot option & press enter.
Let the installation process continue until it prompts you to, Press R to repair. This should then take you into the DOS mode. Type in FIXBOOT & when prompted, press "Y" to start creating the new boot partition. If everything goes right, you should get a message saying the partition was corrupted and a new one was created successfully. Remove the CD & reboot your system.

Play it safe if your system boots windows. Check windows for any updates. Run a full system virus scan. Run windows check disk & windows defrag.
Just in case the drive is starting to go. If you have a CD/DVD writer start backing up your personal data. The most common folder to back up are:
C:\Documents and Settings\ User name\Application Data\Microsoft\Address Book
C:\Documents and Settings\ User name\Desktop
C:\Documents and Settings\ User name\Favorites
C:\Documents and Settings\ User name\Local Settings\Identities
C:\Documents and Settings\ User name\My Documents
Data from any program you may have installed.

Armed with the above folders backed up to CD/DVD, you'll loose very little if you have to replace the hard disk drive.

Good luck dalenaftzger!
Have more questions?
Mike

Oct 03, 2008 | Dell Inspiron 6000 Notebook

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