Question about Whirlpool duet Washing Machines
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Posted on Jan 02, 2017
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
Posted on Jul 28, 2008
Sud= The unit has sensed there is too many suds in the unit it will
flush and pump out for 5 min and restart on its own..This is caused by
too much soap use..
From the book :
If too much detergent was used:
—Run the unit through a Rinse/Spin cycle.
—Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
Posted on Feb 13, 2009
The problem is more than likely your water inlet valve. The water inlet valve (also known as a mixing valve) is located in the rear of the washer where the fill hoses attach. There is a separate solenoid for the hot and cold water. These two valves are controlled electronically, but the small diaphragm that controls the water turning on and off can become clogged with sediment, or the solenoid can stop working, causing it to not close properly when not in use. With the diaphragm stuck open, the water will leak by and fill the drum over time, causing the problem you are describing.
Long story, short...you can attempt to remove the water inlet valve and clean it with some distilled vinegar and water solution. Or, you can simply replace it with a new one. In either case, you will need to access it and remove it from the washer. The following steps explain how:
1. UNPLUG the washer.
2. Turn off the water supply and remove the fill hoses from the back of the washer.
3. Remove the washer top panel by loosening the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off.
4. The water inlet valve is in the rear of the washer on the left hand side (as viewed from the front). Remove the water dispenser hose and disconnect the electrical connections.
5. Loosen the mounting screw(s) that hold the valve in place and remove.
You can attempt to clean the assembly in a 50/50 solution of distilled vinegar and water by allowing it to soak for about a 30 minutes. Mix a solution in a container and submerge the valve portion only, leaving the electrical contacts dry. After 30 minutes flush with warm water water. Sometimes this works, sometimes the valve needs replaced. In my own personal opinion, if you're going to go the route of removing the valve, you might be better off to replace it to save yourself from having to repeat these steps twice.
Replacements can be purchased on line at appliancepartspros.com, searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these sites offer great service with competitive pricing, so shop around for the best price. I hope this helps you.
If you have any questions, please let me know.
NOTE: I would recommend you turn the water supply off while not in use until you can resolve the problem. This will prevent the tub from filling.
Posted on Jul 06, 2009
"F21" is a Long Drain error. The following link explains how to torubleshoot:
What this usually means is that you have something clogged in the drain pump and it needs to be cleaned out. In the majority of the cases, this corrects the problem. However, if you JUST purchased this washer, and it is brand new (not used), I would recommend you use your manufacturer warranty (good for the 1st year in most cases) to avoid the risk of voiding it. The conditions of some warranties, prohibit the consumer from opening the appliance and attempting any repairs. Read the find print just to be sure.
If you have any questions, please let me know. I hope this helps you.
Posted on Jul 09, 2009
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
Posted on Jul 20, 2009
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