Question about NorStar T7316E Corded Phone

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Keycode reqd some how the phone line went dead to this jack/workstation, a tech came in and physically moved the wires to a new port. the nortel system (bcm50) immediately recognized the phone set on the port and DN as an active set. However the phone just beeps and gives the keycode reqd message. I can sign in the the system from the phone set with the telset commands etc. but actual phone use we don't get. ideas for the cause or for a fix? It does not appear to me that we have in anyway exceeded our system limits.

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  • 110 Answers

The BCM 50 can be key coded for up to 12 extensions on the main cabinet. Expansions cabinets use one key code to cover whatever Media Bay Module is installed. If you have an expansion cabinet with extensions it is possible that the extensions on the main cabinet did not get key coded. I have had a system with an expansion cabinet and only key coded eight extensions in the main cabinet because it was cheaper. This can be checked in the system / key codes area of programming.

Posted on Jan 27, 2014

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Posted on Jan 02, 2017

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SOURCE: caller id only displays after i pick up the line

it is a progrsamming issue that can be fixed where are yuou located?

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Posted on Sep 21, 2008

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SOURCE: Cannot print a report from the Nortel Norstar M7310 phone system.

The vm needs to be acknowledged by the printer that it has received the print, verify the settings are correct on the printer and their are no errors on the printer. you may have to restart the vm if no problems can be found with the printer.

Dan

Posted on Aug 03, 2009

consultel1
  • 860 Answers

SOURCE: m7324 nortel phone line 1 can't answer on

Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change to handsfree.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press the next key 3 times (bottom right arrow)..
The display should say handsfree. Press the show key.(top right arrow) change from none to auto
Press the release key when finished

Posted on Sep 16, 2009

  • 18 Answers

SOURCE: Nortel M7310 Phone moved to another jack, now no incoming calls

The reason your phones config is not the same as before is because configuration goes by what extension it is. So if you plug your phone in somewhere else, unless you have DN's configured, your extension changes, so say it was extension 21, but now that you moved it, its now 23, those settings remain on extention 21, so if you bought another phone and plugged it into were extention 21 is, it would have the settings that your old phone had before

To access the intercom by just picking up the handset, Press Feature **CONFIG (266344), Select <A. Configuration>, then go to <2. Line Access>, Select that and enter the extension of the phone you want to have access intercom by just picking up the handset. Scroll until you see <Intercom Keys: #,> make sure you have at least one intercom key. Then scroll until you see <Prime Line: #>, Press change until the display reads <Prime Line:I/C>  And there you go. Hope i didn't confuse you 

Posted on Oct 02, 2009

consultel1
  • 860 Answers

SOURCE: My Meridian M7310 phone system is unable to

Either the line from the telephone company is out or the line port in the line card is defective. The easiest way to determine if its one or the other is to report the line trouble to the telephone company. they'll check the line up to where it comes into the building, and if theres a problem on thier side they'll get it back in service. If the report the line is good to the building, then you'll need to call your telephone system service technician.

Posted on Jul 28, 2010

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