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Cannot enter my hotmail account - HP Computers & Internet

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On the Hotmail sign-in page, click the "Can't access your account?" link.

Posted on Jul 30, 2013

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1 Answer

Do not remember ma passeword and doesn't work when i try to get a new one


1 Open the Outlook.com home page
2 Click the "Can't access your account?" link.
3 Select "I forgot my password" and click "Next".
4 Enter the Hotmail address you need access to in the "Microsoft account" field.
5 Select a verification method.
6 Fill out the questionnaire (if necessary).
7 Get your verification code.
8 Enter your verification code.
9 Create a new password.
10 Log into your account.
How to Reset Lost Hotmail Password

Mar 08, 2015 | hotmail.com

2 Answers

I want to change my Hotmail (outlook) password I've been told my outlook has been hacked.


How to Change a Hotmail Account Password Two Methods:Changing a Password From Your AccountChanging a Forgotten Password or Recovering an Account
Outlook.com is the new name for Microsoft's web email service, formerly known as Hotmail and Windows Live Mail. If you have a Hotmail account, you can still access it through the Outlook.com website. You can change your password from your account settings or you can have your password reset if you can't remember it. If you don't have a recovery account associated with your Hotmail account, you will need to fill out a questionnaire so that Microsoft can verify your identity.
670px-change-a-hotmail-account-password-step-1-version-4.jpg1
Sign in to Outlook (formerly Hotmail). Enter your Hotmail address and password to login and open your inbox.
  • 670px-change-a-hotmail-account-password-step-2-version-4.jpg2
    Click your profile image in the upper-right corner of the inbox.
  • 670px-change-a-hotmail-account-password-step-3-version-4.jpg3
    Select "Account settings".
  • 670px-change-a-hotmail-account-password-step-4-version-4.jpg4
    Click the "Security and password" menu option.
  • 670px-change-a-hotmail-account-password-step-5-version-4.jpg5
    Verify your account (if necessary). You may be asked to verify your account if you are using a browser you don't normally use. Microsoft will send a code to your backup email address. If you don't have access to your backup email address, select "I don't have these anymore".
  • 670px-change-a-hotmail-account-password-step-6-version-4.jpg6
    Click the "Change password" link. This is located under the "Password and security info" section of the Overview.
  • 670px-change-a-hotmail-account-password-step-7-version-4.jpg7
    Enter in your current password, and then enter a new password. There are three fields in the "Change your password" page. The first is for your old password, and the second two are for your new password. You will need to enter the new password twice in order to confirm it. Click the Save button.
    • This password is your Microsoft account password. That means that anything else that uses a Microsoft account, such as Windows 8, SkyDrive, or Skype, will need to have the new password entered the next time you log in.
    • If you are worried about your account security, you can have Microsoft ask you to make you change your password every 72 hours. To enable this, check the box at the bottom of the page.
  • 670px-change-a-hotmail-account-password-step-8-version-4.jpg1
    Open the.Outlook.com sign-in page. You can recover Hotmail passwords using the same method as recovering an Outlook password.
    • Hotmail accounts that were deactivated due to inactivity can be activated as long as it has been less than 365 days since your last login. If it has been over a year since you last logged in, your account and emails will be deleted and the name will become available for someone else to use.
    • Hotmail accounts that were manually deleted can be recovered for 30 days.
  • 670px-change-a-hotmail-account-password-step-9-version-4.jpg2
    Click the "Can't access your account?" link below the Sign In button. This will take you to the password reset page.
  • 670px-change-a-hotmail-account-password-step-10.jpg3
    Select "I forgot my password" and click "Next".
  • 670px-change-a-hotmail-account-password-step-11.jpg4
    Enter your Hotmail email address in the "Microsoft account" field.
  • 670px-change-a-hotmail-account-password-step-12.jpg5
    Fill out the CAPTCHA underneath and click "Next". If you can't read it, you can click New to get a new one or Audio to have it read aloud to you.
  • 670px-change-a-hotmail-account-password-step-13.jpg6
    Choose how you want to receive your reset link. If you have another email address attached to your account, you can have the password reset link sent to that email address. If you don't, you can click the "I don't have any of these" option. This will open a questionnaire which will help Microsoft verify your identity.
  • 670px-change-a-hotmail-account-password-step-14.jpg7
    Fill out the questionnaire if necessary. Enter in an email address that you can be reached at. Answer all of the questions provided to the best of your ability to help verify your account. Using the questionnaire can take up to 24 hours to receive a response. This is the only way to recover your account if you don't have a secondary email address.
    • Do not trust any site that claims to have a toll-free number to recover your account password. There is no number that you can call to recover your account.
  • 670px-change-a-hotmail-account-password-step-15.jpg8
    Reset your password. When you get the password reset link, you will be allowed to enter in a new password. You will need to enter it twice in order for it to take effect. You can now use this new password to sign in to your Outlook account.[1]
    • This password is your Microsoft account password. That means that anything else that uses a Microsoft account, such as Windows 8, SkyDrive, or Skype, will need to have the new password entered the next time you log in.
  • Mar 03, 2015 | hotmail.com

    1 Answer

    How to open my Hotmail account


    If you forgot the password or email name; look under the two command spaces for the words I forgot my (What ever) and ask for that data to be sent to your phone or another email site for temporary use. Then try to enter your original Hotmail account.

    Feb 03, 2015 | Computers & Internet

    1 Answer

    Why cant i get into my hotmail account


    not sure how a hotmail enquiry got posted in mobliity scooters but hey.
    if you enter the wrong email address or password, it won't let you in. lots of hotmail accounts are now outlook accounts.
    eg you had me(at)hotmail.com, might now be me(at)outlook.com

    May 11, 2014 | Health & Beauty

    1 Answer

    Cannot access account


    Go to www.hotmail.com
    Click on "Can't access your account ?"
    Then "I forgot my password"
    "Reset your password"
    Enter your blocked hotmail ID
    Enter the given Captcha
    Select "Customer support"

    Then below that you will be getting an option "Customer support", and click on it

    Enter your working E-mail ID and follow the instructions.

    Apr 11, 2014 | hotmail.com

    1 Answer

    Fadia56@hotmail.com


    We can help you reset your password and security info. First, enter your Microsoft Account and the characters shown.
    Microsoft account
    Enter the characters you see
    next click
    solution password

    Dec 18, 2013 | hotmail.com

    2 Answers

    My hotmail email is block how to unblock


    Microsoft will sometimes block your Windows Live Hotmail account if the company suspects you have a compromised or hacked account or if you have incorrectly entered your password multiple times when logging in. If Microsoft has blocked your Hotmail account, you can unblock your account by resetting your password.

    1.Open a Web browser, and navigate to account.live.com/password/reset.
    2.Enter your Windows Live ID and the security verification code and click the "Next" button.
    3.Select the "Security Question" option.
    4.Answer the security question you created when you signed up for your Hotmail account.
    5.Enter and confirm the new password you want to use to access your Hotmail account and click the "Continue" button.
    6.Go to the Hotmail homepage.
    7.Enter your Windows Live Hotmail address and password and click the "Sign In" button to open your Hotmail account. You have now unblocked your Hotmail account.

    I hope the step helps you. Thanks.

    Aug 25, 2011 | Computers & Internet

    1 Answer

    My hotmail.com has been changed to live.com. How do i get my hotmail.com account back? Or at least how can i access that account again?


    You just need to enter http://www.hotmail.com into your web browsers address line and it will jump to the windows live log in screen. Enter your Hotmail email address and the password and it will log you into the account.

    basically Hotmail is now called Windows Live Mail. All of your information and emails should still be there,. they changed and upgraded the system that's all.

    hope that helps

    May 18, 2011 | Computers & Internet

    1 Answer

    I can not enter my hotmail a/c from my computer


    There are many possible reasons why you cannot access your hotmail account. These include:

    1. Firewall settings - if you are trying to access your account from your office, it is possible your network administrator disable access to hotmail. If you can access your account outside of the office, then this is probably the case. You need to talk to your network admin to grant you access to hotmail if you need it for office purposes.

    2. You or someone else have entered a wrong password to the account and it has been locked out. Try to login again but this time click on the "forgot password" link. Check the e-mai that you used to create a hotmail account as instructions on how to re-access your account will be sent there.

    NOTE: Please rate our help to keep this free service online

    Jan 11, 2010 | Microsoft Internet Explorer 8

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