Question about Computers & Internet
Posted by Anonymous on
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Posted on Jan 02, 2017
This does sound like a problem indeed.
if it still under warranty then I would suggest take it to where you bought it and try get a replacement.
IF its not under warranty then there are a few steps you can take to work out where the problem is.
Remove the drive from its enclosure (remember it is a hard drive and not just a lump of metal so treat it with respect)
Now insert that drive into a computer that has a suitable interface eg SATA or IDE. ans switch that computer on. if you can see the drive and use it to copy a small to then off the drive your drive is working fine and it was your enclosure that was at fault.
Buy a new one of the same interface and put the drive in there.
However if you could not use the drive... well you know the bad news.
External hard drives are just that. bangs knocks and drops can kill these devices pretty easily
You could get another drive and fit it in the enclosure.
Posted on Aug 20, 2009
When you plug the drive in, does the device spin up? do lights come on? Have you tried other USB ports? do you have access to another computer to make sure the external USB drive is working?
Posted on Oct 01, 2009
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