Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Since removing filter to clean (in ball) it will not stay in. Jumps out after a few mins but otherwise works ok.

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  • Dyson Master
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Make sure you push it down till you here it click in watch this video

Posted on Jul 30, 2013

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Posted on Jan 02, 2017

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1 Answer

After cleaning my filters, the filter in the ball keeps snaping out when I turn on my vacuum


Hi Betsy, it's Jack at Dyson.

I'm sorry to hear your DC25's HEPA post filter doesn't seem to be staying in place. Once it's removed, it's important to replace it firmly, pushing it into place until you hear a click from the red locking catch:


If you're confident you've replaced the HEPA post filter securely, but it seems to be coming loose when you switch the vacuum on, please get in touch with the Dyson Customer Helpline so we can provide further assistance. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jun 05, 2015 | Dyson DC25 Animal Upright Ball Bagless...

3 Answers

Ball makes a clicking noise every 0.25 metres. Please help


Please read this answer all the way through there is something that may be relevant (strike out 'important') at the end !

Maybe it's this
"clip that holds the filter in place and the locating lug of the access flap to gently rub together as the ball rotates and create a slight clicking noise as the appliance is moved around (though is not routinely noticed due to the motor noise)"
(from Fully Cleaned Serviced Refurbished Dyson DC25 Animal Ball Vacuum Cleaner )
stop press - I just saw this - if you do not have proper Dyson brand HEPA filters - see end of answer - you may get a loud clicking sound....
The manual tells you about removal and cleaning HEPA filter - the All floors version has one as well)
Otherwise I can only refer to Dyson support, there are various ways of contacting them given at the top right of this webpage Support forDC25 Multi Floor
(the user guide manual is downloadable from this webpage)
Sounds to me as if maybe there is an irregularity on the ball that is contacting the body/ball housing every time the ball does round....unfortunately this makes the ball diameter ~8cm which too small.

18.April.2015

Beware Some After Market DC25 Filters Do Not Fit Correctly March 2014

Apr 18, 2015 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Roomba560 goes a few feet hits something get stuck and turns off


Does the Roomba say anything after it hits something? Mine usually says to reposition it or somesuch message. Mine will run up on a towel left on the floor, get stuck, say to reposition it and then if we don't, he shuts off. The thing with Roombas is they have to be cleaned after one or two runs. I think that's probably your problem. Take the filter compartment off, empty it out, pop the filter off and shake that into the trash. Press the two yellow plastic (on mine) release latches and take the brushes off. Remove the hair, thread and dental floss wrapped around the brushes and caught around the ends. We just added another dog to our house and I have to clean Roomba at least 33% more often now. Get a thin screw driver and insert it in the side to pop out the axle attached to the black and white roller ball. Hair gets trapped in here and the ball can't turn as well. Wipe off the two sensors on either side of this ball.

Nov 02, 2014 | iRobot Roomba 560 Robotic Vacuum

1 Answer

It is very noisy. What can I do?


Remove the filter out of the ball soak in warm water and washing powder for 30 mins then take it out side and give it a few bangs no wall or something dirt will come out the do it all over then rinse out and let It dry out fully and then give it a go in vac

Oct 18, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Why does pressure release keeps going off in canister on dyson dc24 when turned on


Remove the filter in the ball and the filter in the hood. Turn on and if valve still pops off then you have a clogged hose or tube. If it's ok then one or both the filters are choked and require cleaning.

Jul 23, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

DC24 loss of suction when upright


blockage in the yoke or side pipe, remove head, use a finger to feel for the paper thats stuck inside, and remove side pipe to clear from the top of the yoke 5 min fix

Aug 19, 2017 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Filter b in dyson ball wont stay in


Hi Boo,

I am sorry to hear you are having difficulty with your post motor filter. Based on the details you provided, we would appreciate the opportunity to trouble shoot with you over the phone. Your post motor filter may need to be replaced. Please contact our Dyson UK Helpline at 0800 298 0298. We are available 7:00 a.m. to 10:00 p.m. 7 days a week. We look forward to speaking with you.

Best wishes,

Jessica

Aug 04, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dyson runs about 5 min then shuts off


REMOVE AND CLEAN FILTERS AND YOU MAY FIND IT WILL WORK OK IF STILL CUTS OUT YOU MAY HAVE A FAULTY THERMAL CUT OUT BLOCK INSIDE THE MOTOR HOUSING
THIS HAPENS WHEN DYSON IS USED WITH CLOGGED FILTERS AND HEAT DAMAGE TO THERMAL BLOCK

AVERAGE REPAIR COST £45 - £ 69 FOR NEW REPLACEMENT

Jul 11, 2010 | Dyson DC14 Full Gear Bagless Upright...

1 Answer

My dyson ball has no suction ... i turn it on and sounds normal for a few seconds then it sounds like it clogs then no suction but i checked the tubes theres nothing there...


Take off the dust collector , put the machine somehwere out in the open air and switch it on if the motor runs up to speed then the probelm is inside the dust collector and it is probably a blocked hepa filter

If the motor does not run clean with the dust collector removed then you need to remove the base plate and check for blockages there

Jan 25, 2010 | Dyson Ball HEPA Upright Bagless Vacuum -...

1 Answer

My vacuum won't stay on.


Sounds like the motor could be overheating. have you made sure all the filters are clean? There are usually plastic levers to remove them. If so, and it's been off for a few minutes, try again.

Jan 09, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

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