Water&ICE in and under crispers - Samsung / RF197ACRS

Hi,

This model has two evaporators, so Do you have an ice ball in behind the crisper (should be on the left)? Is there brown looking water going down the back and collecting under the crispers? I need two things, a complete model number (there is 8 different model with this number you gave) also where is the ice and water located? Thanks

Is the water coming in from the ice maker water line dripping into the unit or from somewhere else?

Do you see any ice buildup on or behind the back freezer wall?

lokk under the crisper draws,if there's water under them you have a blocked drain in the freezer.if there's no water under the crispers check the pastic water lines going to the water valve and the ice maker.if it's the drainyou have to pull everything out of the freezer,remove the inside back wall of the freezer and melt out all the ice with a hair dryer then you have to clear the drain,i use a steemer to do this,you can use a turkey baster or anything will push air down into the drain hole,pour hot water into the hole and when the water goes down the drain you'll know it's clear.before you start you can advance the timer into defrost to help melt out the ice or shut down the control or unplug it,you don't want it to be running while you take it apart.hope this helps you figure out where the water is leaking from.

it needs a good de frost now as a chunk of ice develped in a line. un plug fridge, let it warm up, use the chance to give it a good cleaning. this should solve the problem.

The drain is stopped up. take the top apart. The drain is in the middle at the back. get a hair dyer to throw the ice and you will see the drain. Do not break the from duct throw the ice. the drain is behind it. Air the the best way to unstop it.

Ken

Replace the door seal on the freezer. When they go bad, outside air leaks into the freezer and when it kicks into automatic defrost, the ice crystals melt and run down the back of the refrigerator. The oldar models had a drain under the crispers that drained into a pan near the condensor coils. It was a heat source that evaporated the water. Some brainstorm decided they weren't necessary.

HII Your drain line is plugged remove evaporator cover and get a hair dryer and remove all the ice built up on the drain line its a hole just below the evaporator..show here the hole is on the left side.Good

you are right about the cause of water in the fridge - blockage in the drain. i'v never met this caused by ice but it is possible.
with the freezer, the cause of the fault is the fan not working - probably jammed with ice. take back panel off inside freezer and check for ice build up. if loads of ice thgen defrost system has failed. you can do a temporary repair by melting the ice off with a hairdryer

The automatic defroster is supposed to drip down a tube and deposit water into a tray underneath the refrigerator. If that tube becomes clogged with either ice or mold, water is supposed to drip down the back of the refrigerator and go under the crispers, but there is a drain under there that takes it to the tray under the refrigerator. That drain might get clogged with mold or food.

So my suggestion is, try to clear out the drains under the crispers. More difficult, remove the floor of the freezing compartment and clear out the drain there. If it is severely clogged with ice under there, you have a defrosting problem.

In this hot, muggy weather you are likely to get lots of condensation. Good luck.