Question about Computers & Internet
You must run the software diagnostic coming with your computer or dwonload from www8.hp.com and get support via ONLINE chat
about this problem
You must update the driver , uninstall the driver corrupted from device manager, and install the new one for keyboard and mouse
God bless you
Posted on Jul 31, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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