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Make absolutely certain that the length & width of the pattern does not exceed the maximum allowed by the hoop you want to use. If you are close to the limits of these dimensions (say 98x98 for a 100x100 hoop), try resizing slightly smaller (like 95x95) and see what happens.
Sounds like you might be having problems with the machine not wanting to start sewing an embroidery pattern or not recognizing the hoop size. If the former, and the embroidery is full size (say 100x100mm), try reducing the embroidery slightly (say 98x98mm). If the latter, your embroidery unit may need slight adjustment to correctly identify the hoop. Its not an elaborate adjustment but you will probably need a profession to accomplish it.
Your machine would be able to perform 5 X 8 embroideries. The hoop size on this machine is recognized by the machine itself, depending of the embroidery file size. So it the embroidery is small, it will indicate that the small hoop is needed.
But U can use the large hoop, position the embroidery where U want then perform another embroidery on the sams hoop.
TRICK : the embroidery size exceeds the hoop? reduce it in X and or Y using this function on the machine
Don't know for sure what is happening, but you should not put on a hoop until you are actually ready to embroider. The unit goes on while the machine is turned off; turn on the machine; it will make a noise; you should get a pop-up on your screen to Calibrate the unit. Touch this button, and the arm moves into position ready. Load your design and choose the correct hoop then put the hoop and project on the machine. Also be sure that your design will fit in the hoop selected.
The first thing to check is the software version on your machine. Later versions are far better at recognizing the proper hoop than the earlier versions. The current version is 2.24 . Check this by looking at the bottom, right corner of the welcome screen when the machine is first turned on. The numbers in that corner are your software version. If you are in the 2's, then adding the latest probably won't change this problem. Make sure that when the hoop is slid into position you do not go beyond the proper position. The release button on the hoop holder should drop down fully. If it is slightly raised, pull the hoop back toward you, without holding down on the button and see if it clicks down farther. If so, I recommend that you press the button just when you start the hoop onto the machine, then release it and as the hoop slides back it will click into the hole. Wiggle the hoop a little and the button should seat fully and then the machine should recognize it. If it still does not recognize the hoop, you may need professional attention.
If you have a light gray button then you need to have the embroidery unit upgraded. The hoop will fit on the machine, but the machine can not recognize the hoop. The new hoop holder that needs to be installed will have a second sensor trigger allowing the machine to recognize more hoops. The original holder only has one trigger and can only recognize earlier hoops. Contact an authorized Husqvarna repair center to have your embroidery unit upgraded.
The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.