Question about Coffee Makers & Espresso Machines
Our gran dama is about 8 yrs old. never had a problem until recently. machine started dumping the ground coffee freely inside machine instead of catching on the diffuser. the diffuser seems to be in the wrong place when the coffee is dispensed after grinding. we have tried starting and stopping hoping to correct. now I am getting the general alarm and the machine is not dirty at all. please help
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Posted on Jan 02, 2017
SOURCE: Saeco Easy
I think I have the solution. The "thwok, thwok, thwok" noise is a solenoid opening and then slamming the trap door that dispenses the coffee. Mine had a similar problem.
Upon removing the top, I found that the solenoid, and further that the mount where it attaches to the plastic frame was broken. Basically, the little plastic fin that should hold the lower flange of the solenoid was sheared off. That left the solenoid free to move, and made it impossible to complete the action to move the dispenser trap door.
It looked like there was no easy way to replace that part of the plastic mount, so I epoxied and zip-tied the solenoid into place. It seemed to do the trick. I doubt it will last forever.
Posted on Jan 29, 2009
Try descaling the machine. If there is no water getting to the brew unit then it might be blocked, if you checked the brew unit then the blockage might be at the boiler or one of the lines.
Posted on Jun 04, 2009
You have a stripped thumbscrew. Check the top left side of the brew unit. The thumbscrew is the little rod that sticks out of the top of the center part of the brew head. If there is water in the center cavity that's your problem. If you push down on the rod and check your brerw head screen on the other end it is probably pushed out a little. Pry the screen out, and you should see a barrel nut in the middle of the screw stem. Pull the thumbscrew out from the other end.
The plastic rod that has 2 small hooks on the end and has ribs around the opposite end is your thumbscrew. There is suppose to be a small round nut that is molded into the position between the legs with the hooks. If you use the key to tighten the thumbscrew you will pull the nut out and then the thumbscrew will pop out of the brew head. Check the stem of the filter screen. If you have an item about that is about 3/8 of an inch long and has a grove in the middle and small bumps on it, that’s the nut. You need a new thumbscrew. Remove the old nut on the stem before putting it in the new thumbscrew. Remember it’s a thumbscrew, so it only needs to be finger tight. The key is for removing only.
Posted on Nov 17, 2009
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