Question about Hitachi Magic Wand Hv250r Hand Held Massager

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Head spinning When I turn the wand on without placing it on anything, the head spins around a lot. Does anyone know of a solution to this? Along with that, it spins at an angle

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Turbo head has stopped spinning


Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

It's also a good idea to check the Turbine head is free of any threads, hair or other obstructions:

turbo-head-stopped-spinning-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg

If you need further help once you've given this a go, you can reach our experts at the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

Mar 05, 2016 | Dyson DC39 Multi floor canister vacuum...

2 Answers

Why doesn't brush roller rotate?


The ends may be clogged with debris. You will have to remove the brush roller and remove one end cap to disassemble the roller for cleaning.

Jan 09, 2016 | Panasonic Mc-Ul594 Eco Max - Bagless...

1 Answer

Dyson DC44


Hi Juliet,

I am sorry to hear you are having difficulty with your brush bar. We recommend taking an opportunity to remove your brush bar and ensure it is free from any debris that might obstruct it. It is also helpful to inspect your cleaner head for any damage. Next, we recommend removing your wand from the main body and attaching your cleaner head directly to the main body of your machine to determine if your brush bar spins.

If your brush bar spins when the cleaner head is attached to the main body your wand may need to be replaced. If it does not the issue may be with the cleaner head. We recommend calling our Helpline with your findings so we can provide assistance with next steps.

US - 1-866-693-9766 or UK - 0800 298 0298

Best wishes,

Jessica

Nov 24, 2013 | Dyson DC44 Animal Digital Slim Cordless...

1 Answer

Weed eater head spins on its own, no power.


check the compression on your weedeater low compression will cause this

Jun 26, 2013 | Poulan Genuine Weedeater Part # 36006-128

1 Answer

Head not spinning shaft cable is.


place a screw driver in the slot the drive goes into and hold the trimmer head feel the head

Aug 16, 2012 | Troy-Bilt Troybilt Mtd String Trimmer...

1 Answer

My TB70SS cranks and runs perfect! The problem is the clutch seems to not engage. The head will spin at idle speed, but, when I pull the throttle trigger, it seems to bog a bit, and the head almost quits...


There may be an issue with the clutch or the clutch drum. Some disassembly may be required if the string head doesn't spin quickly when accelerating the engine. The clutch itself is threaded onto the crankshaft of the engine near the handle end and the clutch drum is screwed into the end of the crankshaft. If you can disassemble to that point, you will be able to diagnose your clutch problem...maybe it is worn severely and needs replacing.

Aug 14, 2010 | Troy Bilt Tb70ss Gas Trimmer

1 Answer

I have an Electolux Oxygen canister vacuum and the power head suddenly stopped working. It is only a few months old. Any suggestions.


1. You have to verify if it's simply the belt that has broken and the spinning brush isn't spinning because of it. Place your ear next to the top of the power head to listen for the power head motor. If electricity is getting to the head you'll hear the motor and know to inspect the belt.

2. If the motor doesn't run, look at the electrical pin connectioins in the pipe from the hose to the head. Are they burnt? If yes a new wand is needed. Also check the electrical connections in the hose handle and make sure they are not burnt.

Let me know if this helps

Oct 09, 2009 | Electrolux Oxygen Z5540 Pet Lover Vacuum

2 Answers

Lack of Suction


There are actually several possibilities.

Check to make sure that the brushroll is spinning. The brushroll is responsible for virtually all of your pickup on carpet, and is the culprit for most complaints of "lack of suction."

If the brushroll is not spinning, listen at the head to see if the motor inside the power head is active. If you can hear it running but the brushroll is not turning, you have a broken belt. If the motor in the power head is not turning at all you may have an electrical short in the hose, the wands, or the main power outlet from the body of the canister; but before you get too involved check the power head for a thermal reset button. Some of the Electrolux powerheads are equipped with these, and some are not, so check your user's manual. If there isn't one, or if it isn't tripped, you'll need to look for electrical issues.

In this particular model it is fairly common for the electrical contacts on the wands to short out, so inspect the metal contacts to look for scorching, or melting of the plastic around them. If you have access to a VOM, check for voltage at the contacts on the end of the wand, and if it is not present, check all of the contacts sequentially back to the canister body to determine which part is not passing voltage. If you have voltage all the way through the wand, you either have a loose connection inside the power head, or the power head motor has burned out. If you have power from the canister body, but not through the end of the hose, either your hose has a short in it, or the circuit board in the handle assembly that controls the power head power has shorted out.

If your brushroll is turning, then you do, in fact, have a clog somewhere inside the power head, which a visual inspection behind the brushroll and into the elbow will confirm.

Best of luck,

-R

Apr 01, 2007 | Electrolux EL7020A Oxygen 3 Ultra Canister...

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