Question about Office Equipment & Supplies

Open Question

Pixma Mx459 fax issue

Whenever I try to fax my boss I get an Error TX report and it says Tx cancelled: rx fax info mismatch. I thought it was a machine issue so I called Canon. I received their fax and they received mine....HELP!

Posted by on

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
aknz
  • 1 Answer

SOURCE: fax error message = TX cancelled:RX fax info

Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

Posted on Sep 25, 2009

Ad
  • 1 Answer

SOURCE: Tx Cancelled: Rx Fax Info Mismatch

Can you tell me how you resolved it? Please Email me at:

PalpatineX@comcast.net

Posted on Dec 16, 2009

doron_c21
  • 387 Answers

SOURCE: canon pixma mx 860, I

its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service

Posted on Aug 23, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mx870 fax


first check if there is noise on your phoneline , that is one of the major causes of failures in fax transmissions

Aug 21, 2014 | Canon PIXMA MX870 Wireless Office...

1 Answer

Faxing


did u try to do a hard reset to clear this error?

if nt try it please

Jun 26, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Rx Fax info mismatch


Fax with Popfax with no more sending errors, busy signals, paper jam or faxes lost. So easy to setup Popfax service: no phone line installation or hardware purchasing required. Usually it takes only a few minutes to decide which package to choose and to subscribe to an internet fax service. The only things required are a device (Laptop, PC, Tablet or Smartphone) and an Internet connection. Try for free!

Jul 30, 2013 | Office Equipment & Supplies

1 Answer

Error #059 TX Fax Info Mismatch


From TechSupportForum.com --this worked for me -- change the settings: Settings>Device Settings>Fax Settings>Transmission Settings>Check RX Fax Information>OFF.

Jun 28, 2011 | Canon PIXMA MX870 Wireless Office...

1 Answer

Canon pixma mx 860, I try to fax and get msge NG #059 TX Canceled: RX Fax info mismatch What do I do?? Canon faxing has been one problem after another for me.


its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service

Aug 23, 2010 | Office Equipment & Supplies

1 Answer

INCOMPLETE TRANSMISSION RX FAX INFO MATCH


Hi have you tried to send faxes to another number ?

Feb 18, 2018 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Tx Cancelled: Rx Fax Info Mismatch


Can you tell me how you resolved it? Please Email me at:

PalpatineX@comcast.net

Sep 24, 2009 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

3 Answers

Fax error message = TX cancelled:RX fax info mismatch???? Cannot send fax - How do I fix this error - Not all faxes return this message


Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

Jul 31, 2009 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

5 Answers

Repeated Fax TX report printing


Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!

Jan 22, 2008 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8073 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

80417 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...