Question about Office Equipment & Supplies
Whenever I try to fax my boss I get an Error TX report and it says Tx cancelled: rx fax info mismatch. I thought it was a machine issue so I called Canon. I received their fax and they received mine....HELP!
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Posted on Jan 02, 2017
1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).
2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.
Hope this helps. aknz
Posted on Sep 25, 2009
SOURCE: canon pixma mx 860, I
its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service
Posted on Aug 23, 2010
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