Question about Dyson DC14i Bagless Upright Cyclonic Vacuum

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Still need help!!

Sorry i must have accepted instead of replying to the last solution. Did not help. See my comments.

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  • Della Padilla Sep 05, 2007

    This problem has been solved. Contacted a vacuum repairman who helped me out.

    Thank you for your efforts.

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Hi. Cant find your original question. What is the problem with your Dc14.

Posted on Sep 04, 2007

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Fault finding


Hi Jason, it's Jack at Dyson.

I'm sorry to hear you're having difficulty picking up debris using the hose of your Dyson vacuum. To help you resolve this we would need to know which model you own - but if you visit www.dyson.com and click on 'Support', you'll be able to select your machine from the list. Our troubleshooting guides will then help you locate and resolve any issues.

If you'd like some further advice, please reply including your machine's model number, and we'll be in touch. Alternatively, you can reach the Dyson customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
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Hi Madelyn! Sorry to hear about the rattling sound. This is most unusual. You may want to have one of our Authorized Service Centers inspect your machine.

Here's a quick link to locating one in your area:

http://www.bissell.com/service-centers/?cid=ccsocial

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My dyson pet vacuum keeps turning off. It was working perfectly and then I emptied the container. Now it will turn on for a second and then stop. Help!!


Hi there, it's Jack at Dyson.

I'm sorry to hear your Dyson vacuum is working intermittently. In order to help further, we'd need to know exactly which Dyson Animal model you own. If you can reply to let us know which model you have, I'm sure we can help.

Alternatively, if you call us on 0800 298 0298 (UK), or 1-866-693-9766 (US), our experts will be happy to take you through some quick diagnostic checks, and should be able to help resolve the issue for you.

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1 Answer

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Hi there,

I'm sorry to hear you're concerned about your Dyson Animal. If you can reply letting us know what problem you're experiencing, we should be able to help you resolve it. Alternatively, you can visit www.dyson.com and click on 'Support', or reach our free customer Helpline by calling 0800 298 0298 (UK), or 1-866-693-9766 (US).

Kind regards,

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We understand that your problem is: I currently own and use on a regular basis the Kenmore Progressive upright bagged vacuum. Model number 116.35923500. The headlight flickers and the intelliclean light...


Welcome to fixya

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My name is Bruce

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1 Answer

Where can I purchase filter for model epo33??


Hello,

Here's a link to the filters for your EP033 model that you've mentioned. Slightly confused as the question was asked under the S3325 model which is a handheld steam vacuum, please let me know if you need them for this model instead, I'll be happy to add additional info.

Here's the link for;

Euro-Pro Shark Handheld Vacuum Cleaner Model EP033 Filters, 3 Pack. Part Number XSH033

I hope this was helpful to you. Please use the comment field at the bottom of the solution to ask any further questions. If this was helpful and answered your question, please be so kind and rate the solution, or leave feedback.

Thank you,

Chris Jones
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1 Answer

Wharton_wendyI lost the operation and assemblt book would like to get it replaced if possible Wendy Wharton 550 Womack lake Rd.Forest city NC 28043 thank you wery much


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Sebo X4 Extra brush light remains on despite changing brush, any solutions?


Sorry you've had to wait so long for a reply. Perhaps you no longer need help, but here goes anyway. Must confess I'm not certain about this, but my guess is that the automatic height adjust mechanism (let's call it the HAM for convenience) isn't working properly. The HAM works by sensing the drag of the brush roll against the carpet, and raising or lowering the front of the machine as necessary to maintain constant drag. So first you need to check the HAM, as follows: with the handle in the locked upright position, switch on and wait for a few seconds (there may or may not be any signal from the green UP or DOWN lights). Then, still switched on, lower the handle to the normal operating position and check that the green DOWN light comes on. Wait until the DOWN light goes off and then return the handle to fully upright (switched on all the time). When fully upright the UP light should come on for a few seconds and you may be able to see the handle tilt backwards as the front of the machine rises. If this is all working properly, we need to look elsewhere for a solution. The next thing I would look for is for a broken belt. Just turn the machine over while it's running and look to see that the brush is rotating (keeping fingers and clothing well clear, of course). Sebo belts usually last 15 years or more, but breakages are not unknown.
I realise this may not exactly solve your problem, but it should give you something to work on. If you need more help, post a reply here, saying what you've found so far, and I'll try to be more specific.
Good luck!

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