Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
One of two things most likely.
1. The wiper blade is stuck to the print head,or 2, The print head blosk has a lot of spill over ink built up in it.
That code is caused by the inability of the print head to move properly. Either left to right or pivot front to back to get into the print position.
You have to remove the covers to access the stainless steel print block. It is located about 2/3 of the way back on the lower left side of the frame. It is a one inch by one inch square block that may have a lot of buildup of spill over ink in it. If the wiper is stuck you have to remove the ink loader , where you add the ink sticks , to access the area between the print head and drum, It is a pink blade the is between the drum and print head, it wold be stuck to the print head not allowing it to move. Just carefully unstick it from the print head
Posted on Mar 28, 2009
One of 2 things.
EIther you have to enter the Fax User memory, Or the memory battery has failed and needs replaced.
Here is what the service documentation says.
(4150) During a power-off period, the machine has lost its user memory. Check that the backup battery, PL 1.10 Item 5 is holding its charge of about +3V. If necessary, install a new battery, PL 1.10 Item 5.
Posted on Dec 29, 2009
Here is the easy solution to fix the issue :
Click on the link and follow instructions to fix the issue.
Posted on Apr 01, 2010
This is a document scanner problem, probably a bad circuit board. (This PN may be 960K00442 but that needs to be verified in your unit)
Short of that, you could reinstall the "IIT software".
A technician could reseat the EEPROM on the IIT board which controls the document scanner. He should also reseat the scanner bar and cables underneath the glass.
Posted on Oct 06, 2010
SOURCE: My Machine Xerox Workcentre 7328
Fault Code 062-393: Scanner Control Board Failure. Power off. wait 1 minute. power on. if still broke call for service - 1-800-821-2797.
Posted on Dec 03, 2010
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