Question about HP Compaq Presario R4010US (PX352UA) PC Notebook

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Randomly shuts down

The laptop works perfectly when not plugged into an electrical outlet, but anytime you plug in the power supply, it will work for a little while then randomly turn off. Is this a known problem with the Compaq R4010US?

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  • augiedog34 Aug 31, 2007

    Thanks King P, I took it to a shop and they said it needs a new D/C socket. I was happy it didn't need a whole new motherboard! Thanks for your time!



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It sounds to me like you have a problem or a "short" somewhere with the D\C Socket. I say this because it runs fine with battery? The machine needs to be stripped and repaired. Possibly just a resolder from a dry joint or a new D/C Socket. Its a very common laptop fault. If you have difficulty Try these guys

Posted on Aug 31, 2007

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Check the power settings for the device. It has different settings for when it's running on batteries and when it's running off mains. Right click on Windows desktop, select "Properties". You will be faced with a dialog called display properties. At the top are some Tabs, select "Screen Saver". At the bottom to the right will be a button reading "Power", click on it. There you will see the options for power settings. Check at the bottom of the options where there is "System Standby" and "System Hibernates". This may solve your problem. Please provide feedback if it doesn't.

Posted on Aug 31, 2007


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Not intended to offend;
1. If using A/C (house electrical power), please check if electrical wall outlet is active. Attempt to plug-in another electrical device such as a lamp, clock, radio, etc.. If the electrical wall outlet has top and bottom plugs, try the top and then the bottom plug to see which one works. Sometimes, the top outlet will not work, yet the bottom outlet does work. The wall outlet should be replaced by qualified technician.
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Thank you for your query

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