Question about Electrolux EI23BC56IS (226 cu ft) Bottom Freezer Commercial French Door Refrigerator
Good Afternoon Cheryl, I am happy to assist you. Could the error code possibly be SY CE? If so, error code SY CE, commonly refers to a communication error at power up. Let's try resetting the refrigerator by either unplugging it or flipping the household circuit breaker off. It is important to wait roughly ten minutes and then turn on the refrigerator. If resetting the power does not correct the issue, than the unit could possibly be experiencing a communication problem with the control board or a faulty user interface board. In this regard, I would recommend reaching out to an expert technician to ensure the appropriate replacement part is ordered.
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Posted on Jan 02, 2017
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Sep 28, 2016 | Refrigerators
Thank you for your post, Carol!
I understand that your Frigidaire refrigerator is displaying an error code of "5Y CE". However it appears that "5Y CE" is an invalid error code. I have noticed the code of "SY CE" and that means there is a communication error at power up. I would recommend performing a reset on your refrigerator and you can do that by unplugging the power cord for at least ten minutes. If that does not correct your issue it could be possible that there is an issue with your main control board, wiring harness, or user interface board. I would then suggest having a professional technician out to perform a proper diagnosis and repair. This will help you avoid any unnecessary part purchases. Hopefully this is helpful. -Matt
May 19, 2015 | Frigidaire Refrigerators
Mar 12, 2015 | Frigidaire Refrigerators
Hey friend, thank you for your inquiry!
Based off the information you have provided your Frigidaire refrigerator is displaying "5Y CE". I have researched that code and believe it is an error code of "SY CE" which means a communication error after power up. I would recommend resetting your refrigerator and you can do that by disconnecting power from your appliance for ten minutes.
If that does not help correct the issue it could be a faulty main control board or user interface board. I would consult with a technician to come out and provide an accurate diagnosis. I hope this information is helpful. -Matt
Oct 17, 2014 | Frigidaire Refrigerators
Sep 14, 2014 | Frigidaire Refrigerators
Aug 13, 2013 | Frigidaire FPHS2699KF (260 cu ft) Side by...
Hi John Dirksen- Could the error code possibly be SY CE? If so, it typically means that the unit has detected a communication error at power up. A professional will need to check the wiring between the main control board and user interface. Depending on the diagnoses from the professional either part may need replacing.
Jan 13, 2013 | Frigidaire Gallery Series GLHS269ZDB 36"...
Jan 13, 2013 | Frigidaire Refrigerators
Hello Marc Donmoyer - Could the error code be SY CE? If so, then the refrigerator has detected a communication error at power up. Contact a professional to move forward accurately to check the wiring between main control board and user interface. Depending on the diagnoses, either or will need replacing.
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