Question about Gestetner DSc525 All-In-One Laser Printer
I am having trouble setting up a scan to file folder that the Gestetner DSc525 can locate, find, browse, recognize and thus scan to. The old computer was Windows XP and the DSc525 found it. Now it cannot find the network and will not communicate. We can print to it, but cannot scan from it to the Windows 7 computer.
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Posted on Jan 02, 2017
First, it doesn't work on Vista, if you have upgraded you OS??
So, have all of the destinations disappeared off the display?, and "updating destination list has failed' message displays" (or something similar).
If this is the case........ have you tried going into the "Scanrouter V2 admin utility", and under the "server" button select "set I/O device", then select "remove". If you are asked to "retain settings" select "no". Then click "add", then "Browse", it should find the machine, select "ok" then name it whatever you want -it's for identification only
This helps when (for some reason) the machine has become disasscociated with the Ip address for lack of a better description -particularily if the software is not installed on a machine with a statc IP.
Do the destinations still appear but the scans do not reach their destination even though they appear to be sent?
This happens when the Windows login password has been changed, because Scanrouter is linked to the admin password.
The way to tell is if you click to open the "Scanrouter V2 admin Utility", and get a message pertaining to a "wrong password" or similar. - Enter the NEW windows login password
Has windows Firewall been enabled? TCP port #3670 needs to be opened
Please let me know if any of these solutions help, and Please rate me :)
Posted on Mar 24, 2009
Most IT departments don't know how. They won't admit that but it is true. You already print to the thing so all that has to happen is setting up SMB shares on the computers and telling the scanner where to scan. Your very best option would be to contact your printer repair company and ask if they have a connectivity or networking specialist that could help you. If they are a good company they may even call your IT people and help them help you. And of course nothing technical comes for free.
I hope that helps.
Posted on Apr 08, 2008
Tips for a great answer:
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scan document/photo it will ask what format you want to scan it then it will ask where you want to save it browse select the file/folder where you want to save it my documents (my pictures) most common
hope this helps
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