Question about Avaya Lucent / Partner Euro 18d Phone - Color : Black
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Posted on Jan 02, 2017
SOURCE: Caller ID not working
This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.
Posted on Aug 21, 2007
You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.
When you hit the log button, you then will see the options to scroll through the calls.
Posted on Dec 31, 2008
Please press "Feature 59" on a display phone. That will tell us the release of the phone system. Your system may not be caller ID capable. The reason you are getting caller id on your cell, when the phones are forwarded is because you are paying for caller ID on your cell phone....and your cell phone is caller ID capable.
Posted on Jun 04, 2009
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This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
- subscribe to a Caller ID service of
your service provider/telephone
- turn this feature on (page 24).
When caller information is received, the
handsets and base unit announce the
caller's name or phone number received
from your service provider/telephone
company following every ring.
The unit announces in English only.
L Name pronunciation may vary. This
feature may not pronounce all names
L Caller ID service has a limit of how
many characters can be displayed. If
the caller's name is too long, the
handset may not be able to display or
announce the entire name.
L The announcement is heard at the
same level as the ringer volume (page
L If you turn on the answering system
and set the number of rings "2
rings" (page 36), the unit does not
announce the caller information. If
"Toll saver" is selected and there
is a new message, the unit does not
announce the caller information.
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