Question about ITT Jabsco Macerator Pump MotorPump Assembly Toilet for 37010 Series

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Macerator assembly goes clunk when I hit the switch and at the same time the pump flushes the toilet contents. What is making the lound clunk sound, would it be a macerator assembly part?

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Probably something solid stuck in the blades. If you have children then it is possible that something that is not cuttable has been flushed and is between the blades.

Posted on Aug 07, 2013

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Posted on Jan 02, 2017

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2 Answers

Saniplus pump sounds like a jackhammer


I'm glad you asked today, and not 3 months ago!
We also have this model, and ours is hooked to a septic tank, and with a whole lot of trouble, I believe we have your answer.
It is: Toilet paper.
You can pull up the Sani-flush people on line, and they will help you disassemble your unit and clean it. You should find it bound up with a big wad of toilet paper. The newer toilet papers, particularly the softer/gentler/stronger ones, are more glue than paper, and will clog up everything. After our latest go-around a few months ago, we had to go to some stores and buy an assortment of toilet papers, and put samples in glass jars with water, and shake them, to see which would disintegrate, and which stayed together. Because of this, sounds like you will find this the problem. Best not push the motor, or it may burn up, and be quite expensive to fix.
Be blessed,

Dec 24, 2013 | Saniflo & Saniplus& Macerator Pump

1 Answer

I've had a saniplus toilet system (with toilet and sink) for about 10 years. Suddenly stopped working as well. The macerator pump runs in shorter bursts and the water level in the toilet goes down


You should check the 1 1/2" vent pipe if there is one attached to the top of the pump casing. The vent pipe must be vented to the open air, outside of the house so the unit can breath air in and out at all times. A lack of airflow usually creates this type of problems. Leave the vent connection open to the room and flush the toilet, you will see the difference when pumping.

Mar 11, 2013 | Home

1 Answer

When we flush machine runs and waste goes properly but waterlevel goes high . during flush time the toiletbowl filled with water


Sounds like your external pipe may have a blockage tap the pipe to see if your hear a thud if it sounds clear check the toilet outflow pipe the same.. You may need to have your external pipes rodded.

Jan 08, 2013 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

Whining noise after the flush is filled and the noise keeps on but if the macerator is given a gentle kick the noise stops! Do I need a new Macerator?


sounds like there could be a blockage inside which is effecting the pump or the float switch look on the saniflo website for instructions how to clean etc or phone there tec department

Dec 09, 2010 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

How do I know if the macerator is working if I flush the toilet I acn hear the pump start and see the 22mm outlet pipe vibrating as water is pumped thru it. But I'm not sure if macerator is working. Does...


If you flush the toilet at least 3 times and water does not back up on the toilet then is working. In case the pump fails the pump will fill up about 3 to 4 gallons of water before it overflows or backs up. You can also try disconnecting the discharge pipe off the discharge elbow and place a bucket at the end of the discharge elbow and flush the toilet into the bucket, if water is discharged into the bucket then is working properly.

Jul 20, 2010 | Saniflo & Saniplus& Macerator Pump

1 Answer

Bad smell fro macerator when toilet flushed after being left overnight


Typically on macerating or grinder pumps there is a small 1/2" breather hole on top of the lid, about the size of a dime or nickel. That breather hole must be kept plugged or seal cap. If left open, odor will escape through there. Make sure the pump is vented using an 1 1/2" vent pipe which must be vented to the open air so air can flow in and out of the vent pipe at all times. Also you might want to check for loose connection or waste water leaking from the pump, toilet or any of the connections.

May 21, 2010 | Saniflo & Saniplus& Macerator Pump

1 Answer

My up flush toilet makes a humming sound every 5


Hi,
The pump has either gone bad or it is siezed up...you can try to unplug the pum and let it sit for a few hours then plug it back in... sometimes if you jog it on and off a few times you can get tiit to break loose and work again...if not you will have to take it out and replace the pump.

heatman101

May 03, 2010 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

Hi there, i have got a problem with my turboflush; it seems that it struggle alot after flushing, even with a clean flush. it does make a grinding noise as well. it goes on for quite a while whereas before...


It really sounds like something that shouldn't be there is in the macerator/ejector. If you are not familiar with the internal workings, call the plumber who installed it. Best case scenario, it is just something that needs to be removed. Worst case scenario, the macerator/ejector and motor bearings are shot and need to be replaced.

Dec 21, 2009 | Saniflo & Saniplus& Macerator Pump

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